Exploring Learning Paths: Understanding the Learning Strategies of Artificial Intelligence System Users and Their Involvement in Social Forums

Abstract

In the last decade, there has been a significant increase in the use of commercial semi-autonomous vehicles by consumers. This has led to a surge in concerns among users about the limitations of these systems, especially when it comes to safety. In order to address these concerns, users often seek out diverse educational resources to comprehend these constraints, explore alternatives, and determine whether their experiences are representative. This paper examines the viewpoints of users who are using a new AI system that has received minimal training from the vendor. We conducted interviews of the users of the AI to examine the many sources from which users obtain knowledge and developed a learning technology-based framework that utilizes technology to disseminate knowledge among users of the AI.