Exploring Malaysian Mall Manager's KSAOs

Arif, Mohd Zaki; Yusof, Nor’Aini; Abdullah, Shardy

doi:10.1016/j.sbspro.2012.09.024

Cited by 3 publications

(3 citation statements)

References 99 publications

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“…This enables the leaders to monitor their employees sufficiently as well as to get adequate feedback from them, thereby enhancing their motivation as they are in a better position to interact closely with their superiors and they can also exercise their own judgement in solving problems. This notion is congruent to Arslan and Staub's (2013) perspective when they noted that the smaller the number of people who directly report to a superior the more effective the supervision. The responses also underscored the variations that are existential with respect to spans of control, and it was noted that spans of control are bigger in departments like Benefits and Contributions and Compliance where there are bigger staff complements.…”

Section: The Role Played By Leadership Towards the Success Of Nssamentioning

confidence: 69%

“…The goal of any organization is not only to survive, but also to sustain its existence by improving performance. In order to meet the needs of the highly competitive markets, organizations must continually increase performance (Iqbal and Ahmad, 2021;Bastari et al, 2020;Arslan and Staub, 2013). Prior literature suggests that the role of leadership is critically important for achieving the performance of public organizations (Lincoln and Guba, 2007).…”

Section: Empirical Review the Nexus Between Leadership And Organisati...mentioning

confidence: 99%

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The nexus between leadership and the performance of the National Social Security Authority (NSSA) in Zimbabwe

Chilunjika

Uwizeyimana

Chilunjika

2023

IJRBS

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The study examined the role of leadership in the performance of the National Social Security Authority (NSSA) in Zimbabwe. The study employed mixed methods research, which triangulated qualitative and quantitative techniques. Respondents for the questionnaires were selected using simple random sampling. Participants for interviews were purposively selected. Written records were also used to collect data. Data from questionnaires were analyzed using Statistical Package for Social Scientists (SPSS), and qualitative data were analyzed using thematic and content analysis. The study established leadership as a crucial component for NSSA’s satisfactory performance, with investment activities, service delivery, and corporate social responsibility used to gauge NSSA’s performance. The study recommended the intricate interaction of the leadership and the employees and the creation of a robust corporate governance framework to do away with political prying and enhance efficiency and effectiveness in the running of NSSA.

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Section: The Role Played By Leadership Towards the Success Of Nssamentioning

confidence: 69%

Section: Empirical Review the Nexus Between Leadership And Organisati...mentioning

confidence: 99%

The nexus between leadership and the performance of the National Social Security Authority (NSSA) in Zimbabwe

Chilunjika

Uwizeyimana

Chilunjika

2023

IJRBS

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“…In general, shopping malls in Malaysia can be divided into three phases which the first phase is from 1970 to 1989, the second phase is from 1990 to 1999 while the third phase starts from 2000 and above. The shopping malls during the first phase were developed along Sultan Street, Tunku Abdul Rahman Street, Petaling Street and Bukit Bintang Street in Kuala Lumpur (Zaki et al, 2012). Kuala Lumpur is the capital city of Malaysia, and well known as the main business area in Malaysia.…”

Section: Shopping Malls In Malaysiamentioning

confidence: 99%

Post-Covid-19 Ventilation Strategies for Shopping Malls in Hot Humid Climate

Yusoff,

Wellun,

Norzelan

2023

The International Conference on Civil Infrastructure and Construction

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To date, many strategies have been executed to combat the COVID-19 disease, including the provision of good ventilation in buildings to reduce the spread of the virus. Open or semi-open space with good air exchange between indoor and outdoor provides better condition compared to enclosed space with mechanical ventilation. However, the design of public buildings, especially the shopping malls in hot and humid climate are mostly enclosed, with the high usage of air-conditioning systems. Due to the COVID-19 situation, it is found that the typical approach to shopping mall design needs to be revised and improved. Hence, this study is conducted with the intention to derive an initial idea regarding the new approach of a shopping mall that is able to be less dependent on the mechanical ventilation system. The method conducted for this preliminary study is a semi-structured interview with three respondents that possess experience of involving in shopping mall projects, namely the architect and mechanical engineer. The findings from the interview show that all respondents agreed that a new approach to ventilation systems should be implemented in shopping malls. They also emphasized that for shopping malls located in hot and humid climate, the usage of merely natural ventilation is impractical, especially in providing thermal comfort to the users. Hence, it is recommended to have hybrid ventilation, which combines mechanical and natural ventilation systems. This study is significant as it encourages other studies related to the new approach to shopping mall design, especially in the hot and humid climate.

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