Exploring mobile instant messaging and self-service to leverage learner participation for collaborative teaching

Ma, Kun; Teng, Hao; Du, Liang; Zhang, Kun

doi:10.1504/ijceell.2016.078450

Cited by 1 publication

(1 citation statement)

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“…The first theme focuses on MIM adoption, implementation and use (Sun et al , 2017; Kim et al , 2017; Gan, 2016). First, the technology has been deployed for interaction (Huang and Zhang, 2019; Fester and Cowley, 2018), teaching and learning (Tang and Hew, 2019; Suana et al , 2019; Ma et al , 2016) and enable knowledge co-creation (Lei et al , 2020; Lim et al , 2019). Several factors of MIM adoption in the organization include technology, human characteristics and social effects (Yoon et al , 2015).…”

Section: Mobile Instant Messagingmentioning

confidence: 99%

The process of decentralization through mobile instant messaging (MIM): a case study of event management in an organization

Ahmad

Bahri²,

Fauzi³

2022

JSIT

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Purpose This study aims to explore how the use of mobile instant messaging (MIM) in an organization has led to the decentralization of authority. Design/methodology/approach To achieve this aim, a study was conducted on a case site that had used MIM extensively to manage an event. Findings This study found that communication technology such as MIM can shift more authority to the lower-level committees through the processes of formation, delegation, control and dissolution. Originality/value The role of information systems and technology in affecting a decentralization process has been largely understudied. Additionally, the effect of communication technologies such as MIM on a decentralization process has been largely ignored. Therefore, this study theorizes the role of MIM in managing an event and how the technology has decentralized more authority from the top management to the lower-level committees.

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