2015
DOI: 10.1080/10548408.2014.986013
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Exploring Perceived Tensions Arising from Tourist Behaviors in a Chinese Context

Abstract: Awareness of behaviors which cause offence represents a pathway to promoting better civic conduct by tourists. Recent tensions in Hong Kong have highlighted some problematic behaviors of Mainland Chinese tourists. The study was conducted in Macao and systematically compared the perceptions of the levels of annoyance of 40 troublesome behaviors. The list was developed through an intensive emic evaluation procedure. It was demonstrated that there was broad agreement on the most problematic behaviors. Overall, Ho… Show more

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Cited by 49 publications
(28 citation statements)
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“…The surge in Chinese tourist influx may cause a congestion problem on one hand. On the other hand, due to the lower level of economic development and cultural factor, some Chinese tourists perform “noncivilized” behaviors at tourist sites and in tourism activities that have branded them with a negative image to local residents and tourists from other countries (e.g., Loi & Pearce, , ). Combining both congestion with “noncivilized” problems, it casts debatable arguments on the tourism quality in famous scene spots influenced by the influx of Chinese tourists.…”
Section: Introductionmentioning
confidence: 99%
“…The surge in Chinese tourist influx may cause a congestion problem on one hand. On the other hand, due to the lower level of economic development and cultural factor, some Chinese tourists perform “noncivilized” behaviors at tourist sites and in tourism activities that have branded them with a negative image to local residents and tourists from other countries (e.g., Loi & Pearce, , ). Combining both congestion with “noncivilized” problems, it casts debatable arguments on the tourism quality in famous scene spots influenced by the influx of Chinese tourists.…”
Section: Introductionmentioning
confidence: 99%
“…There is also a growing body of knowledge in the tourism area covering behaviours and policies benefiting certain stakeholders to the detriment of others. These tourism typologies include irresponsible tourists, unethical businesses, and myopic tourism destinations (Breitsohl & Garrod, 2016;Loi & Pearce, 2015). There is even emerging literature into tourism where others benefit to the detriment of tourists, tourism businesses, or destinations.…”
Section: Discussionmentioning
confidence: 99%
“…The media regularly reports stupid things that tourists do (Bartlett, 2014) and say (Fraser, 2014). Increasingly, academic literature has explored tourists doing the right thing, that is, the ethics of tourism (Loi & Pearce, 2015;Tolkach et al, 2017), and tourists doing things right, that is, responsible tourist behaviour (Kang & Moscardo, 2006;Weeden, 2013). However, studies of tourists behaving in a way that does not reflect sound judgment and is irrational or irresponsible are lacking.…”
Section: Introductionmentioning
confidence: 99%
“…The sense of interpersonal dissimilarity was observed by individuals from Hong Kong in problematic behaviours of mainland Chinese tourist to Macau. Notably highlighted was bumping into each other in the crowd [17]. Nationality had a significant moderating effect on crowding perception for tourist visitors to urban Taiwanese historical sites.…”
Section: Interpersonal Similaritymentioning
confidence: 99%