2024
DOI: 10.1108/jhom-04-2024-0157
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Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory

Surya Bahadur Thapa,
Aradhana Gandhi

Abstract: PurposeTelemedicine is a context-specific intervention that implies significant procedural changes in a health organization. The objective of the study is to explore healthcare professionals’ usage of and perceptions towards telemedicine technology and identify the perceived factors and related process change, influencing the effective adoption of telemedicine from an organizational perspective.Design/methodology/approachThe study includes multi-disciplinary commentaries of a purposive sample of 31 healthcare … Show more

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