Exploring the antecedent factors of continuous intention to use mobile money: insights from emerging markets
Nour Qatawneh,
Aws Al-Okaily,
Manaf Al-Okaily
et al.
Abstract:Purpose
The purpose of this study is to examine the factors that may have an influence on the continuous intention to use mobile money as one of the Financial Technology (FinTech) products beyond the COVID-19 pandemic lockdown period.
Design/methodology/approach
This study has empirically tested the expanded post-acceptance model (Extend-PAM) and the expectation-confirmation model (ECM) to explain the mobile money adoption in Jordan. Data collected were analyzed through partial least squares–structural equati… Show more
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