Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective

Cao, Xiongfei; Sun, Jun

doi:10.1016/j.chb.2017.11.035

Cited by 324 publications

(380 citation statements)

References 38 publications

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“…In this manner they join six clusters (intra-cohesional), with a dominant presence of techno-scientific pragmatism in only one cluster. Regarding the psychological approach, among the prolific authors Cao and other Chinese and Korean authors stand out, highlighting the performance and centrality in scientific production accomplished by the University of Science and Technology of China [39,[110][111][112][113][114]. Thus, the first and second author in the world maintain dissimilar approaches, without presenting joint works and having, as their only link, other researchers from the City University of Hong Kong.…”

Section: Discussionmentioning

confidence: 99%

Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis

Bondanini

Giorgi

Ariza-Montes

et al. 2020

IJERPH

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This article aims to provide a critical review of the scientific research on technostress. As such, global references in this field are identified and highlighted in order to manage pre-existing knowledge and establish future ‘bridges’ among researchers, and to enhance the presently dispersed understanding of this subject. A scientometric meta-analysis of publications on technostress was conducted to achieve this objective. Mainstream journals from the Web of Science (WoS) were used to identify current topics, relevant journals, prolific authors, institutions, and countries, ‘schools of thought’ and the thematic areas around which current technostress debate revolves. In this article a significant contribution comes from the use of the scientific activity itself, together with scientometric meta-analysis techniques and the application of this scientific activity, its impact and relational character, to discover relevant countries, research organizations and authors which can constitute a global reference to demarcate this knowledge frontier, and who lead the ‘critical mass’ of global technostress researchers. This study also distinguishes between the relevant themes studied, with co-keywords plus bibliographic coupling citation, and examines the kind of stress the most prolific authors have considered and, therefore, to discover those topics which should be studied further to deepen this research field, in search of a post-disciplinary knowledge that allows unity of focus in technology and psychology.

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Section: Discussionmentioning

confidence: 99%

Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis

Bondanini

Giorgi

Ariza-Montes

et al. 2020

IJERPH

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“…At this point, brand connection is a concept which helps explain consumer-company bonds (Harrigan, Evers, Miles, & Daly, 2018;Ming-Tan, Salo, Juntunen, & Kumar, 2018). As Park, Macinnis, Priester, Eisingerich, and Iacobucci 2010 With a view to establish the relationships between these concepts, we considered the S-O-R framework (Mehrabian & Russell, 1974)-a model rooted in environmental psychology, which establishes that a range of environmental factors, as encountered at a particular moment in time, act as stimuli (S), impacting people's internal state (i.e., perceptions and feelings) and thinking exercises (O) which, in turn, influences their behavioral responses (R) (Cao & Sun, 2018). In this sense, the work of Cambra-Fierro, Melero, and Sese (2017) presents a good illustration of the meanings of these dimensions: stimuli include all those things that we generally understand to be external motivations, CSR in our model; the organism component represents individuals' reactions that occur from exposure to the stimuli.…”

Section: Csr Brand Connection and Customer Engagementmentioning

confidence: 99%

CSR and branding in emerging economies: The effect of incomes and education

Cambra‐Fierro

Flores‐Hernández

Pérez³

et al. 2020

Corp Soc Responsibility Env

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Sustainable development is a fundamental objective for guaranteeing the future of the planet. Taking into account the impact of emerging economies on the global economy and the scarcity of papers that have considered the effect of CSR initiatives on consumer behavior on those economies, it seems that further research on this issue is necessary. In particular, we analyze the extent to which CSR affects the connection and links of the consumer to the brand (i.e., self-brand connection, brand engagement). The main contribution of the paper to the field is the analysis of the interaction between CSR and branding in the context of an emerging economy. To that aim, and also in a novel way, we use the Stimuli-Organism-Response (SOR) model for a sample of more than 400 food and beverage consumers in Metropolitan Lima, Peru. Our results show that CSR effectively acts as a stimulus for consumers to identify and link to brands and that, in addition, these links generate buy-back (i.e., loyalty) and recommendation behaviors (i.e., WOM) which, in turn, create a great commercial value for companies. This research also analyses how incomes and educational levels moderate the intensity of such links. For practical implications, global trends in managing CSR and branding may be useful, although some cross-cultural and context-specific adaptations are necessary.

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“…This bolsters the idea that experimental manipulation of nonuse for shorter periods can increase feelings of "FOMO" and unhappiness, while those who have sustained absence from social media for a greater timeframe (in this case, 3+ months) were able to renegotiate boundaries and expectations for communication within their network and benefit from nonuse. It is important to note many of the participants in this sample were heavy users, which could also point to support in the literature related to technostress and the benefits of taking breaks (Brooks & Califf, 2017;Cao & Sun, 2018;Franks et al, 2018;Maier et al, 2015;Turan et al, 2013). Future work that builds on these benefits should keep in mind reasons for original use; it is likely that the how and why of use contributed to the ability to stay offline; for example users discussed finding alternative means of relational interaction which offset having this need met through social media (Weinstein, 2018).…”

Section: Discussionmentioning

confidence: 57%

“…Past work has also found social media induced technostress can have negative effects on job performance (Brooks & Califf, 2017). As a result, those who experience exhaustion from social media are more likely to discontinue use or take breaks (Cao & Sun, 2018;Franks et al, 2018;Turan, Tinmaz, & Goktas, 2013). Reasons for stepping away from social media, besides technostress, also include overcoming addiction or problematic use of social media, avoiding social comparison online, gaining control of one's life and/or becoming more "mindful" of use through taking a digital break (Baym, Wagman, & Persaud, 2020;Franks et al, 2018;Jorge, 2019;Maier, Laumer, Weinert, & Weitzel, 2015).…”

mentioning

confidence: 99%

Quitting social media: a qualitative exploration of communication outcomes

Pennington

2020

Qualitative Research Reports in Communication

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Qualitative interviews (N = 20) were conducted to investigate how individuals who previously used social media but had since quit perceived the benefits and drawbacks of nonuse. Findings from the interviews suggest users experienced several communicative benefits, including an increase in meaningful interactions with close relational partners and a decrease in social comparison with weak ties. On the other hand, many participants experienced drawbacks to quitting social media as well, expressing concerns primarily regarding job networking, and many also stated they felt "out of the loop" with the rest of the world around them regarding viral internet content. Implications related to social media nonuse as it relates to the existing literature are discussed.

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Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective

Cited by 324 publications

References 38 publications

Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis

Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis

CSR and branding in emerging economies: The effect of incomes and education

Quitting social media: a qualitative exploration of communication outcomes

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