2009
DOI: 10.1071/ah090549
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Exploring the impact of an Aboriginal Health Worker on hospitalised Aboriginal experiences: lessons from cardiology

Abstract: To enhance Aboriginal inpatient care and improve outpatient cardiac rehabilitation utilisation, a tertiary hospital in Western Australia recruited an Aboriginal Health Worker (AHW). Interviews were undertaken with the cardiology AHW, other hospital staff including another AHW, and recent Aboriginal cardiac patients to assess the impact of this position. The impact of the AHW included facilitating culturally appropriate care, bridging communication divides, reducing discharges against medical advice, providing … Show more

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Cited by 89 publications
(114 citation statements)
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“…Also, there appeared to have developed a greater ability to retain Indigenous staff. Testimony of the difference that having one Indigenous employee can make when s/he is well supported by a committed mentor provided evidence of the value of employing Indigenous staff if there is interest in engaging them, and this is supported by other evidence [15]. The importance of Indigenous recruitment to the health workforce has been recognized in many policy documents but its implementation in practice remains an area of challenge [16].…”
Section: Discussionmentioning
confidence: 99%
“…Also, there appeared to have developed a greater ability to retain Indigenous staff. Testimony of the difference that having one Indigenous employee can make when s/he is well supported by a committed mentor provided evidence of the value of employing Indigenous staff if there is interest in engaging them, and this is supported by other evidence [15]. The importance of Indigenous recruitment to the health workforce has been recognized in many policy documents but its implementation in practice remains an area of challenge [16].…”
Section: Discussionmentioning
confidence: 99%
“…In such stressful situations it is much easier to leave than to stay and address issues of addiction in addition to their ill health. Having an AHW readily accessible has been found to be highly acceptable to Aboriginal people [15].…”
Section: Discharged Against Medical Advicementioning
confidence: 99%
“…Supporting patients and their families in the hospital setting, facilitating cultural orientation of non-Aboriginal staff, contributing to discharge planning and liaising with community agencies and primary medical and allied health services are key aspects of the role. 20 Currently the focus of the service is on in-patients and is only available during office hours, limiting the reach of the service and potential benefits. The high proportion of patients presenting to the ED (often with multiple presentations) suggests that AHLOs also have a role to play in EDs.…”
Section: Discussionmentioning
confidence: 99%