2021
DOI: 10.1016/j.jretconser.2020.102351
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Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms

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Cited by 25 publications
(19 citation statements)
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“…The most frequent actions related to e-WOM are the generation of blog content, or sharing opinions among those close-by [54], [58], [59], these actions being especially valued by potential students of MOOC courses. [35].…”
Section: Social Media Marketingmentioning
confidence: 99%
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“…The most frequent actions related to e-WOM are the generation of blog content, or sharing opinions among those close-by [54], [58], [59], these actions being especially valued by potential students of MOOC courses. [35].…”
Section: Social Media Marketingmentioning
confidence: 99%
“…A large part of the success of the expansion of these micro-learning platforms lies in the use of Social Media Marketing (SMM) as an important information channel for the education sector and its users [33] by allowing consumers to relate and interact individually with brands [2], [34], including the education sector [35], where the use of blogs or social networks to communicate [6] or create online reviews [35] is frequent.…”
Section: Introductionmentioning
confidence: 99%
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“…Understanding service branding from the customer perspective is helpful for various organizations to attain a competitive edge and build a strong customer base (Ray et al, 2021). Brand equity is considered a vital tool to diagnose the relationship between consumers and brands (Han et al, 2021).…”
Section: -Introductionmentioning
confidence: 99%
“…On the research level, brand equity as a concept has been studied by several researchers and has gained a focal interest in the past three years (Sharique, 2019;Ray et al, 2021;Tran et al, 2021;Han et al, 2021;Wang et al, 2021;Algharabatet al, 2020;Veloutsoua, 2020). Various factors influencing brand equity, such as store image, speed of delivery, advertisements, promotions, consumer perceived value, e-word of mouth and brand image (Taleghani, 2011).…”
Section: -Introductionmentioning
confidence: 99%