Exploring the impact of packaging interactions on quality of life among older consumers

Ford, Nicholas; Trott, Paul; Simms, Chris

doi:10.4324/9781315144160-5

Cited by 7 publications

(9 citation statements)

References 1 publication

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“…This is a research pathway that could build on marketing theories. For instance, Ford et al evaluated consumer vulnerability regarding old people and the use of packages. They emphasize that ‘in order to understand consumers' packaging needs, interactions across the packaging journey require consideration’ .…”

Section: Discussion and Further Researchmentioning

confidence: 99%

“…For instance, Ford et al evaluated consumer vulnerability regarding old people and the use of packages. They emphasize that ‘in order to understand consumers' packaging needs, interactions across the packaging journey require consideration’ . Consumer vulnerability in relation to medication packaging is an area open for exploration and is specifically relevant in connection to the pressure the healthcare system puts on patients.…”

Section: Discussion and Further Researchmentioning

confidence: 99%

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Medication Packaging and Older Patients: A Systematic Review

Lorenzini

Hellström

2016

Packag Technol Sci

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The global challenges posed by demographic change call for more senior-friendly medication packaging. This paper presents a comprehensive integrated view and synthesis of the literature on medication packaging and older people. Considering the multidisciplinary nature of the research field, a systematic review was conducted in four databases (Scopus, Web of Science, Medline and Engineering Village), limited to original research studies containing empirical data and English-language papers, published until January 2015. Manual reference mining was carried out for other relevant papers, and a critical appraisal methodology was applied to judge the quality of the papers. In total, 34 studies are fully reviewed and classified according to the main characteristics of the studies, information about older patients and impact of the packaging on medication use. As a result, the review indicates the literature to be fragmented and diverse yet composed of two major interconnected research streams (physical functionality and user capability; medication management) and orientations (packaging; user). The physical functionality and user capability stream of research with a packaging orientation addresses child-resistant containers (CRCs), whereas the useroriented studies address openability, i.e. the ease of opening the medication. In contrast, the medication management stream of research with a packaging orientation focuses on the adherence outcomes of different package aids, whereas the user-oriented studies focus on the counselling provided by healthcare professionals and coping strategies for older patients to handle the packages. These original findings provide valuable input to researchers and practitioners and offer guidance for the further development of medication packaging.patients. According to Stegemann, 5 this '(…) means designing, developing and delivering drug products that patients can understand from the perspective of their health and wellbeing, as well as being able to manage and administer them properly'. In contrast, ranging from the social inclusivity of the aged adults to economic aspects related to healthcare costs, 6 the older population will require more healthcare expenditures, 1 including chronic disease therapies at the domiciliary level. 7 From a medication packaging point of view, these challenges draw attention to the development and design of more senior-friendly packages. Poor medication packaging can cause inconvenience, serious harm or even patient death. 8 In contrast, a patient-friendly medication package has the ability to improve medicine availability and dosing, 9 patient safety 8,10 and mobility. 11 In the development and design of senior-friendly packages, regulations must be fulfilled, and tradeoff decisions must be made. For instance, since the 1970s, there has been an ongoing debate regarding the dilemma of making medication packages safer for children 12 but still senior-friendly. 13,14 Additionally, the impact of packaging on medication use by seniors must be considered. As an e...

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Section: Discussion and Further Researchmentioning

confidence: 99%

Section: Discussion and Further Researchmentioning

confidence: 99%

Medication Packaging and Older Patients: A Systematic Review

Lorenzini

Hellström

2016

Packag Technol Sci

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“…It would help obtain information related to labelling and ergonomics of packaging directly from the older consumers, thus ensuring that the needs of this social group are considered in future designs and the safety of product consumption as well as a problem‐free use of the product is achieved. Moreover, the results of such study would provide important feedback to producers in the context of creating an innovative product for this group of consumers . According to Sudbury‐Riley, although older consumers generally function in the marketplace with varying degrees of visual and hearing impairment, oftentimes combined with physical limitations or neurological disorders, they usually do not feel old .…”

Section: Introductionmentioning

confidence: 99%

“…Thus, it is particularly important to investigate this area. The research should be based on knowledge concerning specific characteristics and internal diversity of the group of older consumers as well as understanding their needs, requirements, and expectations regarding the features of food packaging, in particular those related to the labelling and ergonomics …”

Section: Introductionmentioning

confidence: 99%

Identification of problems arising during manual handling of food packaging by older consumers in Poland

et al. 2019

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The ageing population all over the world requires much greater attention than it receives from many businesses, including packaging industry. Therefore, it is essential to investigate the specific needs, requirements, and expectations of older consumers, particularly those related to the labelling and ergonomics, so as to shape the food packaging characteristics. In this way, consumers' satisfaction and hence the brand loyalty can be built. The aim of the study was to analyse the needs of older consumers related to food packaging handling and other corresponding issues, as well as to develop guidelines for food producers. The research consisted of two stages: a survey that covered a group of 600 consumers aged 60 and older in southern Poland and individual in‐depth interviews (IDIs) carried out among 60 people over the age of 60 in southern Poland. The outcomes of this consumer research indicated the need for changes in food packaging designed for older consumers, especially in consideration of the physical limitations for its handling before and after the product purchase. Food producers should also pay particular attention to the problems connected with packaging as a source of information. Moreover, they should make modifications in packaging ergonomics, especially in terms of size, shape, and opening and closing features. According to respondents, packaging material should be safe for health but not necessarily environmentally friendly.

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“…Previous research has claimed that many of the social aspects related to packaging have been overlooked . In relation to patients, research shows that packaging is often developed without taking into consideration the needs of older people, with consequent consumer vulnerability and impacts on independent living . For older patients, medication packaging can be particularly challenging, at the same time as it plays a very important role in the management of their treatment .…”

Section: Introductionmentioning

confidence: 99%

Towards patient‐centered packaging design: An industry perspective on processes, functions, and constraints

Lorenzini

Olsson

2018

Packag Technol Sci

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Medication packaging is essential to provide patients with guidance and correct use of their medicines for effective treatment. This research aims to increase knowledge about the medication packaging innovation process and its uptake towards patient‐centered packaging design. The study applied a qualitative research approach based on data from 25 in‐depth interviews with stakeholders involved in medication packaging design. The empirical data analysis revealed four themes that can improve and advance user‐centered packaging design: medication packaging innovation process, medication packaging functions and features, medication packaging design constraints, and patient‐centered medication packaging design. The findings suggest that medication packaging design is strongly affected by an emphasis on protective and safety packaging functions rather than on patients' needs. Packaging innovation usually is constrained by rigid incremental development processes, where compliance with regulations, extensive documentation, avoidance of manufacturing complexity, and considerations on cost prevail. These findings are discussed in relation to the three most evident trade‐offs for patient‐centered design: protection versus openability, utility versus cost, and complexity of manufacturability versus complexity of use. This research contributes with valuable input and additional evidence about the necessary shift to a user‐centered approach in a field that has not been design driven. This input complements previous research and provides an opportunity for industry decision makers and policy makers to lead patient‐centered packaging design that can benefit patients and relieve overloaded health care systems.

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Exploring the impact of packaging interactions on quality of life among older consumers

Cited by 7 publications

References 1 publication

Medication Packaging and Older Patients: A Systematic Review

Medication Packaging and Older Patients: A Systematic Review

Identification of problems arising during manual handling of food packaging by older consumers in Poland

Towards patient‐centered packaging design: An industry perspective on processes, functions, and constraints

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