Exploring the Impact of Sustainability Trade-Offs: The Role of Product and Sustainability Types in Consumer Purchases Mediated by Moral Regulation

Abstract

The attitude–behavior gap in sustainable product purchasing persists despite prior attempts to address it, thus indicating a need for more research. This study examines contextual factors in sustainable consumption, particularly the sustainability trade-offs (STOs) faced by consumers during product purchases and the impact of conditional morality. We investigate STOs in terms of sustainability type and attribute type and indicate that moral regulation enhances the impact of sustainability trade-offs on purchase intention. Four experiments were conducted with 457 participants in South Korea, focusing on STOs in terms of sustainability type (social vs. environmental) and attribute type (utilitarian vs. hedonic). The findings indicate that attitudes towards sustainability have a positive influence on purchase intention, though sustainability- and attribute-type STOs do not significantly affect this relationship. However, the combination of STOs in environmental sustainability with utilitarian attributes does have a significant impact on the relationship between attitude and purchase intention. Furthermore, while moral regulation mediates this relationship, morality does not have an impact. This research highlights the moderating role of sustainability trade-offs in the relationship between attitudes towards sustainability and purchase intention, underscoring the importance of contextual factors in sustainable product purchasing. Firms can leverage sustainability trade-offs in their marketing strategies, incorporating product features and advertising messages.