2020
DOI: 10.1186/s12913-019-4859-6
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Exploring the incidence of culturally responsive communication in Australian healthcare: the first rapid review on this concept

Abstract: Background: Increasing diversity in Australia requires healthcare practitioners to consider the cultural, linguistic, religious, sexual and racial/ethnic characteristics of service users as integral components of healthcare delivery. This highlights the need for culturally appropriate communication and care. Indeed the Australian Government in various policies mandates culturally responsive communication. Therefore this paper aims to provide a brief overview of Australian healthcare literature exploring the co… Show more

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Cited by 37 publications
(58 citation statements)
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“…Many countries worldwide are facing the challenge of ever-increasing pharmaceutical expenditures [ 1 , 2 , 3 , 4 ], and the global pharmaceutical market reached USD 955 billion in 2019 [ 5 ]. In China, the total pharmaceutical expenditures increased by 17 times from 1990 to 2009, with an annual growth of 15.2% [ 6 ].…”
Section: Introductionmentioning
confidence: 99%
“…Many countries worldwide are facing the challenge of ever-increasing pharmaceutical expenditures [ 1 , 2 , 3 , 4 ], and the global pharmaceutical market reached USD 955 billion in 2019 [ 5 ]. In China, the total pharmaceutical expenditures increased by 17 times from 1990 to 2009, with an annual growth of 15.2% [ 6 ].…”
Section: Introductionmentioning
confidence: 99%
“…This finding is not unique to our study. Minnican and O'Toole (2020) also found that community members reported health providers used complicated or patronising tones. Non-First Nations health service providers must learn to listen, speak without jargon, clarify misunderstandings, and acknowledge and accommodate the expertise of community members as ways to improve cross-cultural understanding (Minnican & O'Toole, 2020).…”
Section: Discussionmentioning
confidence: 96%
“…The Evaluation of Routinely Measured Patient-reported Outcomes in Haemodialysis Care (EMPATHY) RCT, which aims to determine the effects of routine measurement of ePROMs on the experiences of patients undergoing in-centre haemodialysis in Alberta and Ontario, Canada, is currently underway. 81 The use of ePROMs in the management of patients receiving home dialysis is also being trialled in the ePRO Kidney study. 82 …”
Section: Ongoing Eprom Initiativesmentioning
confidence: 99%