2024
DOI: 10.1371/journal.pone.0298799
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Exploring the needs and experiences of contact tracing staff during the COVID-19 pandemic in Ireland

Hugh Fulham-McQuillan,
Róisín O’Donovan,
Claire M. Buckley
et al.

Abstract: Background Contact tracing is a key component in controlling the spread of COVID-19, however little research has focused on learning from the experiences of contact tracing staff. Harnessing learning from those in this role can provide valuable insights into the process of contact tracing and how best to support staff in this crucial role. Methods Thematic analysis was used to analyse 47 semi-structured interviews conducted with contact tracing staff via telephone or Zoom at three time points in 2021: March,… Show more

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