Exploring the relationship between emotions and memorable tourism experiences through narratives

Servidio, Rocco; Ruffolo, Ida

doi:10.1016/j.tmp.2016.07.010

Cited by 130 publications

(103 citation statements)

References 47 publications

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“…This type of experience builds a bond between tourists and the destination [57]. The study by Servidio and Ruffolo [63] showed that different emotions, may they be positive or negative, are linked to tourists'/consumers' behavior and decision making. When tourists are able to have positive environmental emotion and become concerned with environmental protection due to the environmental knowledge gained from the tourist visit, they then have the motivation and intention to revisit the place [46,64] and exhibit friendly environmental behavior.…”

Section: Theoretical Foundation Literature Review and Hypotheses Dementioning

confidence: 99%

Evaluating the Effect of Perceived Value of Ecosystem Services on Tourists’ Behavioral Intentions for Aogu Coastal Wetland

Lee

Liu

2020

Sustainability

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This research empirically tested the effect of perceived value of ecosystem services on tourists’ intentions to revisit the Aogu coastal wetland in Taiwan. Data were collected using a structured survey and structural equation modeling was then done to test the research hypotheses. Based on the data collected from 230 tourists in the Aogu coastal wetland, the perceived value of ecosystem services of wetland has a positive effect on tourists’ environmental concerns and friendly environmental behavior. Results also indicate that tourists’ environmental concern has a positive effect on friendly environmental behavior and tourists’ friendly environmental behavior has a positive effect on revisit intention to the Aogu coastal wetland. However, the effects of perceived value of ecosystem services and tourists’ environmental concerns on revisit intention were not found to be significant in this study. These results have implications for tourism management of coastal wetlands and the increase in revisit intentions of tourists.

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Section: Theoretical Foundation Literature Review and Hypotheses Dementioning

confidence: 99%

Evaluating the Effect of Perceived Value of Ecosystem Services on Tourists’ Behavioral Intentions for Aogu Coastal Wetland

Lee

Liu

2020

Sustainability

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“…In the context of tourism, emotions refer to tourists' emotional states during the tourist experience (Chang, Tsaur, Yen, & Lai, 2020). Tourism experiences often include satisfying and pleasurable emotions (Sthapit, 2019), which are linked with positive onsite emotional experiences (Servidio & Ruffolo, 2016). Tourists' positive emotions are increasingly recognized as important components of a memorable tourism experience (Knobloch et al, 2017).…”

Section: Emotions and Their Significance In The Context Of Tourism Anmentioning

confidence: 99%

Spillover effect, positive emotions and savouring processes: Airbnb guests’ perspective

et al. 2020

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The present study examines spillover from being at home versus away in terms of activities undertaken during on-site Airbnb experiences. This study also integrates the positive psychology concept of savouring by examining the positive emotions savoured by guests based on broadenand-build theory as well as the savouring processes used when recalling their recent Airbnb experiences. The findings show that informants undertook similar activities while staying at an Airbnb and while at home. The most common positive emotion savoured by guests when remembering their Airbnb experiences was joy, with a homey feeling eliciting this emotion. Location, togetherness and a homey feeling were identified as the dominant factors that intensified informants' savouring of their Airbnb experiences.

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“…On the one hand, we focused on the perspective of tourists' psychology and explored tourists' eWOM motivations under different emotional states. Tourists' emotions are quite rich during their travels (Servidio & Ruffolo, ), and they are one of the important factors affecting behavioral intentions (Dovidio, Piliavin, Schroeder, & Penner, ; Pham, ). Previte et al () found that emotional value has an important impact on giving eWOM.…”

Section: Introductionmentioning

confidence: 99%

Tourists' emotional changes and eWOM behavior on social media and integrated tourism websites

Zhou

Yan

et al. 2019

Journal of Tourism Research

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Electronic word of mouth (eWOM) has become increasingly important for the tourism industry. However, existing studies tend to overlook tourists' eWOM sharing behavior, especially on different platforms. This paper aims to explore the antecedents of distinct eWOM behaviors on social media platforms and integrated tourism websites. Thirty tourists with rich travel experience were invited to attend in-depth interviews. Tourists' emotions, eWOM motivations, and platform features were explored by coding. Based on dramaturgical theory and task-technology fit theory, we discovered the ways that platform features fit with tourists' eWOM motivations, which provide important implications for destination and platform management.

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Exploring the relationship between emotions and memorable tourism experiences through narratives

Cited by 130 publications

References 47 publications

Evaluating the Effect of Perceived Value of Ecosystem Services on Tourists’ Behavioral Intentions for Aogu Coastal Wetland

Evaluating the Effect of Perceived Value of Ecosystem Services on Tourists’ Behavioral Intentions for Aogu Coastal Wetland

Spillover effect, positive emotions and savouring processes: Airbnb guests’ perspective

Tourists' emotional changes and eWOM behavior on social media and integrated tourism websites

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