Exploring the Role of Communication Competence in Abusive Supervision

Sager, Kevin L.; Wallace, Elizabeth A.; Jarrett, Brian; Richey, Jean

doi:10.1177/2158244015604689

Cited by 4 publications

(1 citation statement)

References 37 publications

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“…Research has shown that PCC is essential for effective communication in the workplace, particularly for IT specialists who work with teams located in different parts of the world [4]. The ability to communicate effectively in a foreign language can improve job performance, increase job satisfaction, and reduce stress [5]. Studies have shown that IT specialists with professional communicative competence are more likely to be promoted and given more responsibilities [4].…”

Section: Literature Reviewmentioning

confidence: 99%

The impact of foreign language pragma-professional communicative competence on the job performance of IT specialists

Zhaiykbay,

Kulgildinova,

Mamayeva

2023

BULLETIN of the L.N. Gumilyov Eurasian National University. PED

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This study examines the impact of foreign language pragma-professional communicative competence on the job performance of IT specialists. Pragma-professional communicative competence refers to the ability to effectively communicate technical information in a professional setting. The research suggests that IT specialists with higher levels of pragma-professional communicative competence are morelikely to be perceived as effective communicators by their peers and managers, have higher job satisfaction, successfully complete projects on time and within budget, and have greater chances of being promoted within their organizations. The study concludes that having high levels of pragma-professional communicative competence is crucial for the success of IT specialists in their field, but it's not the only factor for job performance, job-specific technical skills, experience, and problem-solving abilities also play a role. The research design was a mixed approach: focus group interview and correlation. The correlation shows that PPCC has a significant impact on successful project competition and effective collaboration.

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Section: Literature Reviewmentioning

confidence: 99%

The impact of foreign language pragma-professional communicative competence on the job performance of IT specialists

Zhaiykbay,

Kulgildinova,

Mamayeva

2023

BULLETIN of the L.N. Gumilyov Eurasian National University. PED

View full text Add to dashboard Cite

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How Much Is Nonverbal? Exploring Workplace Incivility Across Cultures

Adair,

Buchan,

Chen

et al. 2024

Springer Series in Emerging Cultural Perspectives in Work, Organizational, and Personnel Studies

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Development obstacles of the agent accounting industry in China’s Guangdong-Hong Kong-Macao Greater Bay Area based on quantitative analysis—Research on the problem of employee’s work attitude

et al. 2022

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The notion of “agent bookkeeping” was proposed when the “Accounting Law of the People’s Republic of China” was updated in 1993. Since their business is specialized in serving small and micro-enterprises, this has created the industry characteristic of generally small in the size of company and low in the salary of employees in Chinese agent bookkeeping companies. Such characteristic results in a series of problems including negative work attitude of employees in the development process, which seriously limit the development of Chinese agent bookkeeping companies. However, issues occurred in the development of agent bookkeeping, such as negative employee attitudes, which severely hampered the growth of Chinese agent bookkeeping companies. Therefore, a model of three dimensions of work attitude has been set up in this paper to demonstrate the working attitude of the staff of the agent bookkeeping companies in China’s Guangdong-Hong Kong-Macao Greater Bay Area, including emotional dimension, behavioral dimension, and cognitive dimension which consists of eight factors: work environment, career satisfaction, interpersonal relationship, role engagement, work vitality, responsibility attitude, emotional identity, and retention attitude. The result indicates that (1) female employees outnumber male ones in agent bookkeeping companies, (2) most employees have a low sense of belonging to the company, (3) limited career development affects employees’ enthusiasm for work, (4) work attitudes are influenced by mediocre work performance among employees with a graduate degree or higher.

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Exploring the Role of Communication Competence in Abusive Supervision

Cited by 4 publications

References 37 publications

The impact of foreign language pragma-professional communicative competence on the job performance of IT specialists

The impact of foreign language pragma-professional communicative competence on the job performance of IT specialists

How Much Is Nonverbal? Exploring Workplace Incivility Across Cultures

Development obstacles of the agent accounting industry in China’s Guangdong-Hong Kong-Macao Greater Bay Area based on quantitative analysis—Research on the problem of employee’s work attitude

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