Exploring visit intention to India among Southeast Asian solo female travelers

Nguyen, Dang Thuan An; Hsu, Liwei

doi:10.1016/j.jdmm.2022.100725

Cited by 15 publications

(4 citation statements)

References 72 publications

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“…The perceived risk had a significant negative effect on the customer satisfaction coefficient and a significant positive effect on the customer dissatisfaction coefficient. These results support the research findings that perceived physical and psychological risks directly affect revisit intentions [31,32,61] and that safety concerns reduce enjoyment [62].…”

Section: Discussionsupporting

confidence: 87%

“…Park et al [31] investigated the effect of the perceived risk of marine sports participants on participation motivation and re-participation intention and found that significant gender differences occurred in the established path model; also, perceived risk had a negative effect on participation motivation, which then influenced the intention to revisit. A study of women traveling alone also found that perceived risk changed the image of the destination and affected their intention to visit [32].…”

Section: Perceived Riskmentioning

confidence: 99%

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Using Kano Model to Understand an Effect of Specialization and Perceived Risk on Demand for Services in Marine Tourism

Kwon

Lim

2023

Sustainability

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This paper attempted to combine the Kano model and the service blueprint for quality management in marine tourism services. It also investigated the influence of customer characteristics, focusing on services that customers directly experience. Data were collected from those who experienced marine leisure in Korea in the past three years, and an analysis of differences between groups was conducted. The difference analysis showed significant differences in the frequency of service quality factors for men and women in six service items, and beginners showed significant differences in four items in the career comparison. Specialization and perceived risk were set as independent variables, and regression analysis was performed by setting the Timko coefficient as a dependent variable. The results showed that specialization did not significantly affect the customer satisfaction coefficient or the customer dissatisfaction coefficient. However, perceived risk had a significant negative effect on the customer satisfaction coefficient and a significant positive effect on the customer dissatisfaction coefficient. To attract those who strongly perceive risks as customers, a service strategy focusing on service elements that minimize complaints is more effective. In addition, it was found that women have a strong demand for both service elements that increase satisfaction and service elements that reduce dissatisfaction.

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Section: Discussionsupporting

confidence: 87%

Section: Perceived Riskmentioning

confidence: 99%

Using Kano Model to Understand an Effect of Specialization and Perceived Risk on Demand for Services in Marine Tourism

Kwon

Lim

2023

Sustainability

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“…As a field of study, India is considered an appropriate setting for examining solo female travel intentions for several reasons. First, India is renowned for its ancient culture, rich heritage and many attractions; it is the world’s seventh-largest nation (Nguyen and Hsu, 2022), where females often travel to learn about different cultures, languages and traditions, both within India and internationally. Second, the number of Indian national tourists in 2018 amounted to 26.29 million, compared to 23.94 million in 2017, indicating a growth rate of 9.8%, reflecting a heightened interest among Indians in traveling.…”

Section: Methodsmentioning

confidence: 99%

Exploring the determinants of solo female travel intention among millennials: a comparative study from rural and urban perspectives

Kumar,

Rani,

Rani

et al. 2024

TRC

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“…Additionally, a marked increase in solo travel demand is supported by data from Booking.com, which shows a rise from 14% pre-pandemic to 23% of travellers going solo by mid-2021, and a significant 761.15% increase in solo travel searches according to Google trend data [10]. Researchers from around the world have studied solo female travellers from different source markets, such as China [11], Vietnam [12], and Iran [4] and travelling to different destinations, like India [13] and Australia [14]. The current studies on solo female travel have also explored the issues of motivations and constraints [12,15,16] and safety and risk concerns [17].…”

Section: Introductionmentioning

confidence: 99%

Understanding Solo Female Travellers in Canada: A Two-Factor Analysis of Hotel Satisfaction and Dissatisfaction Using TripAdvisor Reviews

Zhou,

Huang,

Matthews

2024

Tourism and Hospitality

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This study aims to understand solo female travellers’ hotel experiences in Canada by analyzing online reviews from TripAdvisor. We employed keywords such as “solo female” and “single female” to identify online reviews, followed by a manual review process to confirm their relevance and eliminate duplicates. The final dataset included 240 reviews from 188 lodging establishments, totalling 49,924 words. Employing Herzberg’s two-factor theory and NVivo, we generated codes and categorized them into 29 satisfiers and 24 dissatisfiers. These were grouped into five key components impacting guests’ experiences: room, staff, hotel facilities and cleanliness, hotel amenities, and others. The top three satisfiers identified in traditional accommodations are safety, staff helpfulness, and location, while room dirtiness, insecurity, and room amenities are the primary dissatisfiers. Conversely, alternative lodgings reveal a distinct pattern, with location, room amenities, and staff friendliness as top satisfiers, and room amenities, neighbourhood, and service unavailability as leading dissatisfiers. The study found that alternative accommodations may offer a broader range of experiences, potentially due to their less-standardized nature and diversity of options. This research enhances understanding of solo female travellers, gender differences in hotel experiences, and customer satisfaction, underscoring the tourism industry’s need to address this demographic’s unique needs and concerns.

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Exploring visit intention to India among Southeast Asian solo female travelers

Cited by 15 publications

References 72 publications

Using Kano Model to Understand an Effect of Specialization and Perceived Risk on Demand for Services in Marine Tourism

Using Kano Model to Understand an Effect of Specialization and Perceived Risk on Demand for Services in Marine Tourism

Exploring the determinants of solo female travel intention among millennials: a comparative study from rural and urban perspectives

Understanding Solo Female Travellers in Canada: A Two-Factor Analysis of Hotel Satisfaction and Dissatisfaction Using TripAdvisor Reviews

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