Expressing counselor empathy through the use of possible selves

Martz, Erin

doi:10.1002/j.2161-1920.2001.tb00494.x

Cited by 16 publications

(14 citation statements)

References 10 publications

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“…Appendix B sets forth an overview of the training coverage that was involved in the first session. Related training insights are available in several sources (Aggarwal et al 2005;Comer and Drollinger 1999;Edwards 2006;Martz 2001;Mayer and Greenberg 2006;Smith 2006).…”

Section: Methodsmentioning

confidence: 98%

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The Convergence of Mirroring and Empathy: Communications Training in Business-to-Business Personal Selling Persuasion Efforts

Peterson

Limbu

2009

Journal of Business-to-Business Marketing

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Section: Methodsmentioning

confidence: 98%

“…But empathy should not be confused with sympathy. The former entails both affective (feeling) and cognitive (thinking) responding, whereas the latter primarily involves affective responses (Martz 2001 …”

Section: Literature Reviewmentioning

confidence: 99%

The Convergence of Mirroring and Empathy: Communications Training in Business-to-Business Personal Selling Persuasion Efforts

Peterson

Limbu

2009

Journal of Business-to-Business Marketing

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“…Empathy has even been identified as the foundation of all counseling (Martz, 2001). This core condition requires that helpers be able to place themselves in the position of a client, to be able to feel, see, and think from the client's perspective, thereby understanding the client's world.…”

Section: Empathetic Helping Skills Instructionmentioning

confidence: 97%

The evaluation of interactive learning modules to reinforce helping skills in a web‐based interview simulation training environment

Adcock

Duggan

Perry

2010

Educational Media International

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The research presented in this paper shows the continued evaluation of a webbased interview simulation designed for human services and counseling students. The system allows students to practice empathetic helping skills in their own time. As a possible means to reinforce acquisition and transfer of these skills, interactive learning modules (ILMs) were developed and implemented. The ILMs act as supplemental instruction presenting scenarios and demonstrating best practices responses to client behaviors. Data were collected to assess the impact of these modules on empathetic helping skill acquisition and to assess the efficacy of repeated interactions with the system. Survey items and comments from users were also collected. Findings show some positive trends in empathetic helping skill acquisition through repeated interactions but no significant effects of the ILMs. Attitudinal survey results and comments from users were collected to assess user perceptions of the system as a whole and of the ILMs.

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“…It is an important element of this approach that clients become more aware of the multiple influences on their career development-past, present, and future. Like Erin Martz (2001), who advocated that counselors encourage clients to envision possible selvesthat they may become, postmodern techniques that look at the power of different voices in people's lives help clients identify alternate self-stories and the voices that support them. Clients may imagine multiple visions of themselves and their futures.…”

Section: Know What You Hearmentioning

confidence: 99%

Constructing a Life That Works: Part 2, An Approach to Practice

Campbell

Ungar

2004

The Career Development Quart

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) of this 2-pan exploration of postmodern approaches to family therapy and narrative approaches to career counseling explored the differences between traditional trait and factor counseling models and postmodern approaches using life narratives and social constructionism. In this 2nd article, the authors discuss 7 aspects of their practice as posrmodern career counselors that ask clients to ( In Part 1 (Campbell & Ungar, 2004) of these two articles, we examined the differences between trait and factor models of career counseling and postmodern approaches. Our goal has been to outline a social constructionist approach that focuses on life narratives and constructions of identity. A social constructionist approach emphasizes that the way individuals experience their world depends on how they construct meaning for events in their lives through the language available to them to describe their experiences. Both the theoretical and applied aspects ofthese two articles grow out ofour experiences in both the career and vocational counseling and marriage and familytherapy fields. In the first article, we examined the differences between traditional trait and factor models of career counseling and postmodern approaches that use life narratives and social constructionism. Ascareer counselors and marriage and family therapists, our approach to career development brings together the extensive literature on postmodernism in the field offamily therapy with emerging narrative approaches to career counseling. Our purpose in this second article is to discuss in detail practical applications of our approach to postmodern career counseling. In the field of career counseling, translating postmodern theory into practice has been challenging. In this article, we hope to provide a practical application of material that at times can seem overly theoretical and abstract.Specifically, we discuss a model that focuses on helping clients to articulate their preferred futures rather than answering the question that is traditionally explored in career counseling: "Who am I?" This question assumes that the self exists as an essential aspect of the individual, which can be revealed through the exploration of interests, skills, aptitudes, values, and personal styles. A fundamentally different question that a

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Expressing counselor empathy through the use of possible selves

Cited by 16 publications

References 10 publications

The Convergence of Mirroring and Empathy: Communications Training in Business-to-Business Personal Selling Persuasion Efforts

The Convergence of Mirroring and Empathy: Communications Training in Business-to-Business Personal Selling Persuasion Efforts

The evaluation of interactive learning modules to reinforce helping skills in a web‐based interview simulation training environment

Constructing a Life That Works: Part 2, An Approach to Practice

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