Extending Enterprise Architectures to Capture Consumer Values: The Case of TOGAF

Svee, Eric-Oluf; Zdravković, Jelena

doi:10.1007/978-3-319-19243-7_22

Cited by 7 publications

(3 citation statements)

References 17 publications

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“…In [22] and [23] we have proposed the integration of CPMM to Enterprise Architecture, and in particular TOGAF, using a linkage between stakeholder concerns and consumer preferences. Following that, one direction of future work concerns the use of CPMM in conjunction with Enterprise Modeling techniques.…”

Section: Discussionmentioning

confidence: 99%

Case-Based Development of Consumer Preferences Using Brand Personality and Values Co-creation

Svee

Zdravković

2015

Lecture Notes in Business Information Processing

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Part 5: Aquiring User InformationInternational audienceConsumers have preferences whose determination is outside the realm of economic rules and values. To be successful in current market conditions, product and service companies need to capture such preferences to provide best-fit support by their Information Systems (IS), sometimes by developing entirely new features. In our previous work, we have conceptualized a meta-model for incorporating consumer preferences into the development of IS —Consumer Preference Meta-Model (CPMM). This artifact was developed with the ability to be expanded with new kinds of consumer preferences, as well as their related concepts. Building upon that work, in this study we consider methodological usage of CPMM for the case of Asker’s Brand Personality as the primary value framework. The framework brings both the enterprise and the consumer into dialog, with this values co-creation fostering synchronicity between the information systems that are designed as an outgrowth of this process, and the desires of both the consumers and the businesses that they will support. The case example uses the Twitter feed of a major airline, whose tweets are processed using Aaker’s 5-factors and Kano’s quality framework. The results complete an instantiation of CPMM that generates a feature model reflective of both brand personality and values co-creation

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Section: Discussionmentioning

confidence: 99%

Case-Based Development of Consumer Preferences Using Brand Personality and Values Co-creation

Svee

Zdravković

2015

Lecture Notes in Business Information Processing

Self Cite

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“…In the last decades, several value modeling languages have been introduced, such as e 3 value [9] and VDML [19]. However, it is only recently that there is an interest in modeling value in the context of Enterprise Architecture (EA) [24]. This integration is important as the concept of value enables to bridge the gap that exists between the goals that an organization wants to achieve and the processes that are needed to achieve these goals [3].…”

Section: Introductionmentioning

confidence: 99%

“…This integration is important as the concept of value enables to bridge the gap that exists between the goals that an organization wants to achieve and the processes that are needed to achieve these goals [3]. In other words, the notion of value enables the alignment of the Architecture Vision with the Business Architecture of an organization [24], which is needed for a company to deliver a positive end-to-end experience to their customers [15].…”

Section: Introductionmentioning

confidence: 99%

A Pattern Language for Value Modeling in ArchiMate

Sales

Roelens

Poels

et al. 2019

Advanced Information Systems Engineering

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Framing Microgrid Design from a Business and Information Systems Engineering Perspective

et al. 2019

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Microgrids are decentralized distribution networks that integrate distributed energy resources and balance energy generation and loads locally. The introduction of microgrids can help overcome the challenges of global energy systems. Despite this potential, the information systems domain has seen limited research on microgrids. This paper synthesizes research on elements of microgrids for electric energy. Interviewed experts maintain that technological microgrid solutions have been solidly developed; nevertheless, the lack of economic and business consideration is stalling their deployment. The authors argue that business and information systems engineering research can provide integrated perspectives that connect technology and markets. Consequently, the authors derive a framework from an extensive interdisciplinary literature review that structures the academic state of the art on microgrid design and could guide associated information systems research. The framework comprises four layers: energy technology and infrastructure, information and communication infrastructure, application systems, and governance. The authors evaluate the framework in interviews with 15 experts from industry and three from academia. Their feedback allows to iteratively refine the framework and point out research directions on microgrids in business and information systems engineering. Keywords Microgrid Á Renewable energy sources Á Framework Á Literature review Á Research agenda Á Green IS Á Energy informatics 1 Motivation and Research Questions In a global Delphi study on future trends in energy systems, 64% of 350 experts from around the world argued that ''by 2040 the energy supply system will be structured in a cellular way: interconnected cells and 'islands' of the size of a city or medium-sized region will generate their energy from solar power, wind power, storage units and a minor share of conventional reserves'' (BDEW et al. 2016). In this future energy system, microgrids will play an important role. A microgrid is a small, decentralized distribution network comprising electricity generation, loads, and storage devices. It presents itself to the main power grid as a single controllable load that can also operate in islanded (self-sufficient) mode (Liang and Zhuang 2014). According to Hossain et al. (2014), microgrids are ''one of the most practical solutions for green and reliable power.'' Microgrids' ability to mitigate energy systems' challenges, such as integrating renewable energies (Hatziargyriou et al. 2007), simplifying demand side management

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Extending Enterprise Architectures to Capture Consumer Values: The Case of TOGAF

Cited by 7 publications

References 17 publications

Case-Based Development of Consumer Preferences Using Brand Personality and Values Co-creation

Case-Based Development of Consumer Preferences Using Brand Personality and Values Co-creation

A Pattern Language for Value Modeling in ArchiMate

Framing Microgrid Design from a Business and Information Systems Engineering Perspective

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