External Factors in Hospital Information System (HIS) Adoption Model: A Case on Malaysia

Abstract

Studies related to healthcare ICT integration in Malaysia are relatively little, thus this paper provide a literature review of the integration of information and communication technologies (ICT) in the healthcare sector in Malaysia through the hospital information system (HIS). Our study emphasized on secondary data to investigate the factors related to ICT integration in healthcare through HIS. Therefore this paper aimed to gather an in depth understanding of issues related to HIS adoption, and contributing in fostering HIS adoption in Malaysia and other countries. This paper provides a direction for future research to study the correlation of factors affecting HIS adoption. Finally a research model is proposed using current adoption theories and external factors from human, technology, and organization perspectives.

An evaluation model for the implementation of hospital information system in public hospitals using multi-criteria-decision-making (MCDM) approaches

“…By using the TOE framework [96], succeeding the IS adoption in the context of healthcare industry on many circumstances becomes easier [17], [25], [87][88][89][90][91][92][93]. In this regard, within the healthcare context, Chong and Chan [94] believe TOE framework is powerful enough to clarify the notion of Radio Frequency Identification (RFID) adoption.…”

“…Regarding the technology adoption context, some previous studies approached to identify major dimensions and variables that have a significant role in ensuring the successful adoption behavior [15], [17], [25], [80], [91], [96], [105]. Hence, assuming this study and the results achieved from a review of relevant research, the comprehensive dimensions and variables are included to investigate the adoption of IS in the healthcare domain, particularly hospitals.…”

“…Since the HIS assists healthcare providers to streamline the flow of patients' information and its accessibility, the significance of the HIS in providing high-quality patient care has been developed [4,9,[11][12][13][14]. Therefore, implementation of HIS becomes fundamentally crucial in making the right diagnostic, treatment and administration requirements, and thereby delivers better patient care and support to clinical decision making [15][16][17]. Even though the HIS has brought the immense change to process of care delivery, it has attempted to increase the quality and safety of care [1], [9], [18][19][20].…”

“…Even though the HIS has brought the immense change to process of care delivery, it has attempted to increase the quality and safety of care [1], [9], [18][19][20]. However, compared to other technologies in the healthcare domain, the acceptance level of HIS is low [5], [17], [21][22][23][24]. HIS can support patient care planning and enhance decision making of clinical or administrative functions.…”

A Newly Proposed HIS Implementation Success Model for Nursing, using an Electronic Approach for Design

“…Therefore, implementation of HIS becomes fundamentally essential in meeting associated diagnostic, treatment and administration requirements, and thereby in delivering better patient care and support to clinical decision making [59]. The HIS has clearly led to a change in the process of care delivery, and has helped to improve the quality and safety of care [29,58,[60][61][62]. However, compared to other technologies in the healthcare domain, the acceptance level of HIS is still low [63][64].…”