Extracting key factors for sustainable development of enterprises: Case study of SMEs in Taiwan

Matinaro, Ville; Liu, Yang; Lee, Tzong Ru; Poesche, Jurgen

doi:10.1016/j.jclepro.2018.10.280

Cited by 73 publications

(45 citation statements)

References 92 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…With regard to CSR (social and environmental issues), a number of contributions have highlighted the challenges that this type of organizations encounters in adopting CSR practices. However, despite these difficulties, in some instances, SMEs have resulted to be able to successfully implement CSR strategies in terms of competitive advantage (Matinaro, Liu, & Poesche, 2019;Valdez-Juárez, Gallardo-Vázquez, & Ramos-Escobar, 2018), also thank to a positive orientation by entrepreneurial/owner/managers (Ayuso & Navarrete-Báez, 2018;Mio, 2010;Revell, Stokes, & Chen, 2010). Fassin (2008) has acknowledged a fallacy in the practice of transposition of the CSR model from large companies to SMEs.…”

Section: Reporting On Sustainable Development For Smes: a Literaturmentioning

confidence: 99%

“…SMEs can in fact have a different approach to CSR (Battisti & Perry, 2011;Del Baldo, 2015, 2017a, 2017bNigri & Del Baldo, 2018). However, despite these difficulties, in some instances, SMEs have resulted to be able to successfully implement CSR strategies in terms of competitive advantage (Matinaro, Liu, & Poesche, 2019;Valdez-Juárez, Gallardo-Vázquez, & Ramos-Escobar, 2018), also thank to a positive orientation by entrepreneurial/owner/managers (Ayuso & Navarrete-Báez, 2018;Mio, 2010;Revell, Stokes, & Chen, 2010).…”

Section: Reporting On Sustainable Development For Smes: a Literaturmentioning

confidence: 99%

See 1 more Smart Citation

Reporting on sustainable development: A comparison of three Italian small and medium‐sized enterprises

Girella

Zambon

Rossi

2019

Corp Soc Responsibility Env

View full text Add to dashboard Cite

Nowadays, we are facing a new phase of capitalism. Information that is beyond financial capital and able to provide a more comprehensive picture of the path towards sustainable development of organizations is increasingly needed. A remarkable body of evidence already exists on how large listed companies are facing this change, but very little is known about small and medium-sized enterprises (SMEs). This work aims to analyse if and to what extent new forms of reporting such as sustainability and integrated reporting are adopted by SMEs to illustrate their journey to sustainable development. To this end, the reports of three Italian SMEs have been examined against the internationally set principles and contents of these reporting models. It emerges that, despite the shared ambition of these reports, they are different in nature and deliver a quite distinctive representation of the concerned SMEs and their ways to pursuing and communicating sustainable development at a micro level.

show abstract

Section: Reporting On Sustainable Development For Smes: a Literaturmentioning

confidence: 99%

Section: Reporting On Sustainable Development For Smes: a Literaturmentioning

confidence: 99%

Reporting on sustainable development: A comparison of three Italian small and medium‐sized enterprises

Girella

Zambon

Rossi

2019

Corp Soc Responsibility Env

View full text Add to dashboard Cite

show abstract

“…Prior studies have attempted to investigate SD from diverse perspectives [59,60]. Few studies have considered the interrelations between SDs and SMEs by employing an enterprise decision-making model.…”

Section: Theoretical Implicationsmentioning

confidence: 99%

Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Chen

et al. 2019

Sustainability

View full text Add to dashboard Cite

Small and medium enterprises (SMEs) are forced to adhere to sustainable development (SD) regulations and standards. However, SMEs encounter difficulty in assessing their performance due to the lack of an efficient and effective approach to deal with the uncertainties in hierarchical relationships and interrelationships. Moreover, interrelations exist among the proposed attributes that increase the difficulty of the assessment. To overcome these issues, exploratory factor analysis is used to screen out the less important attributes and build a hierarchal structure. The fuzzy synthetic method addresses the hierarchical structure and decision-making, and a trial evaluation laboratory assesses the interrelationships among the attributes by providing a visual interrelationship map. The results indicate that strategic and financial management are the major problems for SMEs. SD relies on enhancing sustainable supply chain performance, sustainable human resources and environmental management. This study contributes by not only filling the information gap for SD for SMEs but also providing a guideline for improvement. The theoretical and managerial implications are discussed.Sustainability 2019, 11, 4119 2 of 25 extended the concept to balance economic, environmental and social aspects. Wu et al. [4] argued that SD cannot take only economy, environment and society into account but also must consider operations, resilience, the long term and stakeholders. Witjes [5] found that enterprises are impacted by diverse SD aspects, and these impacts are not limited to only environmental or social aspects. Launching SD not only promotes the reputation of an enterprise and fulfills the expectations of the public but also becomes a core competence in competing with rivals. Although prior studies have extensively discussed SD, a discussion from the perspective of SMEs and a guideline for improvement is lacking.SMEs exist in diverse industries and often face resource constraints in developing SD. Thus, 70% of all industrial pollutants are generated by SMEs [6]. A previous study has demonstrated that approaches to launching SD must be formulated with SME features rather than simply shifting SD practices from large enterprises to SMEs, as the latter approach has been indicated to be unsuitable [7]. Although large enterprises and governments have attempted to increase SME engagement in sustainability initiatives, a framework allowing SMEs to clarify and launch the requested SD arrangements is lacking [8][9][10]. In addition, ways to assess performance and expressively engage SMEs in real SD management and practices are absent in previous studies [11].Prior studies have not proposed valid and reliable hierarchical structures or dealt with the interrelationships among the attributes. For instance, Udo and Jansson [12] noted that SD is a multidimensional, multidisciplinary, and interdisciplinary problem of significant complexity and uncertainty. To deal with SD assessment, exploratory factor analysis (EFA) is employed to screen the attribu...

show abstract

“…The research questions were: (Matinaro et al 2019;Dombrowski et al 2019), the more complex and multifaceted communication with clients is, the greater may be the impact of used ICT technologies and customer relationships on the enterprise development and shaping its excellence, in terms of both business and structure.…”

Section: Conceptual Framework and Research Questionsmentioning

confidence: 99%

Building Relationships with Customer 4.0 in the Era of Marketing 4.0: The Case Study of Innovative Enterprises in Poland

Wereda

Woźniak

2019

Social Sciences

View full text Add to dashboard Cite

1) Background: Contemporary enterprises are putting more and more emphasis on shaping lasting and effective relationships with clients. This is not an easy task, especially in the conditions of Marketing 4.0, which imposes on enterprises the need to holistically consider the needs as well as the skills and inventiveness of customers. It can be assumed that Clients 4.0 require both changes in the scope of business processes and shaping communication with their environment. That is why it is important today to skillfully and correctly determine the complexity of communication with Clients 4.0, as well as to determine the importance of communication with clients for the development of enterprises-especially those operating in innovative industries. (2) Methods: Empirical research was carried out on a sample of 100 innovative enterprises listed on the NewConnect market in Poland. The respondents were managers at various levels. Two indicators were constructed based on these assessments: Customer Relationships Importance Index (CRII) and Customer Communication Complexity Index (CCCI). (3) Results: It was determined that the complexity of communication of innovative enterprises with customers is at a high level. What is more, the importance of relationships with Customers 4.0 for the development of innovative enterprises is at a high level.It was also indicated that there is no correlation between the level of complexity of relationships with Customers 4.0 and the importance of these relationships for the development of innovative enterprises. (4) Conclusions: Based on the survey, it can be assumed that the relations with Clients 4.0 have the greatest share in shaping the development of innovative enterprises in the areas of minimizing the number of complaints, financial liquidity and efficiency of core business processes. It is also important that, in shaping the complexity of communication with Clients 4.0, enterprises mainly consider traditional phone calls and email account.

show abstract

Extracting key factors for sustainable development of enterprises: Case study of SMEs in Taiwan

Cited by 73 publications

References 92 publications

Reporting on sustainable development: A comparison of three Italian small and medium‐sized enterprises

Reporting on sustainable development: A comparison of three Italian small and medium‐sized enterprises

Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Building Relationships with Customer 4.0 in the Era of Marketing 4.0: The Case Study of Innovative Enterprises in Poland

Contact Info

Product

Resources

About