Face-to-Face or Not-to-Face: A Technology Preference for Communication

Jaafar, Noor Ismawati; Darmawan, Bobby; Ariffin, Mohd Yahya Mohamed

doi:10.1089/cyber.2014.0098

Cited by 4 publications

(2 citation statements)

References 32 publications

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“…Recent technological advancements in electronic devices and remote communication options, such as mobile phones, have dramatically impacted the way individuals communicate in daily life [1]. To participate in civil society today, it is necessary to use mobile phones to communicate with unknown people in a variety of situations.…”

Section: Introductionmentioning

confidence: 99%

A huggable device can reduce the stress of calling an unfamiliar person on the phone for individuals with ASD

et al. 2021

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Individuals with autism spectrum disorders (ASD) are often not comfortable during mobile-phone conversations with unfamiliar people. “Hugvie” is a pillow with a human-like shape that has been designed to provide users with the tactile sensation of hugging another person during phone conversations to promote feelings of comfort and trust in the speaker toward their conversation partners. Our primary aim was to examine whether physical contact by hugging a Hugvie could reduce the stress of speaking with an unfamiliar person on the phone in individuals with ASD. We enrolled 24 individuals and requested them to carry out phone conversations either using only a mobile phone or using a mobile phone along with the Hugvie. All participants in both groups completed questionnaires designed to evaluate their self-confidence while talking on the phone, and also provided salivary cortisol samples four times each day. Our analysis revealed that the medium of communication was a significant factor, indicating that individuals with ASD who spoke with an unfamiliar person on the phone while hugging a Hugvie had stronger self-confidence and lower stress levels than those who did not use Hugvie. Hence, we recommend that huggable devices be used as adjunctive tools to support individuals with ASD during telephonic conversations with unfamiliar people.

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Section: Introductionmentioning

confidence: 99%

A huggable device can reduce the stress of calling an unfamiliar person on the phone for individuals with ASD

et al. 2021

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“…The purpose of the interviews is to further understand the effect of social presence and perceived enjoyment towards the attitude applied while using SNS for communication. Data from the previous study (Jaafar et al, 2014) suggested that social presence and perceived enjoyment affected one's attitude toward using SNS communication in the presence of an alternative FtF communication among SNS users.The targeted population of this study is Malaysians with SNS accounts. The study applied the purposive sampling technique.…”

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confidence: 96%

Memahami Motivasi Pengguna untuk Terus Menggunakan Halaman Jaringan Sosial (Understanding Users’ Motivation to Continue Using Social Networking Sites (SNS))

Jaafar¹,

Ariffin²

2016

JKMJC

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AbstrakKajian ini bertujuan untuk memahami dengan mendalam tentang pengalaman pengguna yang menggunakan jaringan jalinan sosial (SNS) untuk berkomunikasi. Temuramah secara mendalam telah dijalankan bersama 24 orang pengguna SNS yang merangkumi perbezaan maksima dari segi umur, jantina dan purata tempoh penggunaan SNS. Keputusan kajian menunjukkan bahawa pengguna SNS lebih cenderung untuk meneruskan penggunaan SNS walau pun mereka berupaya untuk mencapai komunikasi tradisional secara bersemuka (FtF) sebagai perantara untuk berinteraksi. Ada beberapa faktor seperti kesekataan, kurang persempadanan dan penjimatan masa yang memberi motivasi kepada pengguna SNS untuk terus menggunakan SNS sebagai perantara komunikasi. Dalam kajian ini, kehadiran sosial dapat digambarkan melalui berbagai aktiviti yang dijalankan oleh pengguna. Begitu juga dengan tanggapan keseronokan yang digambarkan melalui ciri-ciri seperti memberi dan bertukar maklumbalas ke atas catatan rakan dan menghantar mesej kepada rakan dan kenalan. Kata kunci: Komunikasi, bersemuka, temuramah mendalam, tanggapan keseronokan, jaringan jalinan sosial, kehadiran sosial UNDERSTANDING USERS' MOTIVATION TO CONTINUE USING SOCIAL NETWORKING SITES (SNS) AbstractThis study aimed to provide a deep understanding of users' experiences while using SNS for communication. In-depth interviews were conducted with 24 participants who were SNS users that covered the maximum variation in terms of age, gender and average duration of SNS usage. The results suggest that SNS users are likely to continue using SNS even though they can access the traditional FtF communication as a medium of interaction. There are a few factors such as ease, lack of boundaries and time savings that motivate SNS users to continue using them, such as medium of communication. In this study, social presence is reflected by the various activities conducted by the users. Similarly, perceived enjoyment is reflected by the features of providing and exchanging feedback on friends' postings and sending messages to their friends and contacts. Keywords: Communication, face-to-face, in-depth interviews, perceived enjoyment, social networking sites, social presenceJurnal Komunikasi Malaysian Journal of Communication Jilid 32 (2) 2016: 590-605 ___________________________________________________________________________ 591 INTRODUCTIONThe development of Web 2.0 applications has faciltiated a variety of methods to communicate among people. Web-based interaction is the most conceptualized interaction, because people feel the web is very interactive due to the nature of its accessibility and ease of navigation. There are 2.4 billion Internet users, with the number of users reflecting an 8% growth rate in developing countries (Index Mundi, 2012). Virtual communication now is conceptualized by online social networking. Facebook has succeeded in establishing itself as the most popular social networking site (SNS) in the world, with around 550 million monthly users, followed by Twitter (95,8 million) and MySpace (80,5 mill...

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Experience of Using a Virtual Life Coach: A Case Study of Novice Users

Mason-Robbie

2021

Postdigital Science and Education

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Face-to-Face or Not-to-Face: A Technology Preference for Communication

Cited by 4 publications

References 32 publications

A huggable device can reduce the stress of calling an unfamiliar person on the phone for individuals with ASD

A huggable device can reduce the stress of calling an unfamiliar person on the phone for individuals with ASD

Memahami Motivasi Pengguna untuk Terus Menggunakan Halaman Jaringan Sosial (Understanding Users’ Motivation to Continue Using Social Networking Sites (SNS))

Experience of Using a Virtual Life Coach: A Case Study of Novice Users

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