“…It can enhance competitiveness, reduce transaction costs and corruption, strengthen border security, and increase revenues for government and foreign direct investment. Several studies reveal that international trade through ICTs can facilitate and expand developing countries' economies (Addo & Avgerou, 2020;Laryea, 2012;Engman, 2009;Milner et al, 2008;McMaster & Nowak, 2006). Although the role of e-customs is crucial, particularly in developing countries, research in this field is limited.…”