Facing our Heuristic Limits: Expanding the Terminology for Types of Positive Face

Hastings, Sally O.; Bell, Gina Castle

doi:10.1080/01463373.2017.1340317

Cited by 11 publications

(8 citation statements)

References 24 publications

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“…A face-threatening act is a conversation, event, or occurrence that can detract from and the way an individual perceives their positive social value. Workplace exchanges, especially illegitimate task requests, have the potential to be face-threatening because these exchanges can infringe on the public image that a person has cultivated—especially if the task is demeaning and therefore embarrassing (Hastings & Castle-Bell, 2018).…”

Section: Face(work) As a Framing Opportunitymentioning

confidence: 99%

Managing Illegitimate Task Requests Through Explanation and Acknowledgment: A Discursive Leadership Approach

Minei

Eatough

Cohen‐Charash

2018

Management Communication Quarterly

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This study explored how discursive framing can mitigate an illegitimate task request-a request from a supervisor that extends beyond the appropriate parameters of the role. Using hypothetical vignettes in an experimental design, we examined how including an acknowledgment and/or explanation when making an illegitimate task request mitigated perceptions of illegitimacy and anger. Results indicate that acknowledgments mitigated perceptions of illegitimacy whereas explanations mitigated anger. Furthermore, the combination of acknowledgments and explanations had the strongest effects on reducing perceived illegitimacy and anger. We conclude with practical recommendations.

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Section: Face(work) As a Framing Opportunitymentioning

confidence: 99%

Managing Illegitimate Task Requests Through Explanation and Acknowledgment: A Discursive Leadership Approach

Minei

Eatough

Cohen‐Charash

2018

Management Communication Quarterly

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“…The first attack on my "status face" as a gay man as if I were something lesser, immoral, or abnormal in society. 23 I stared back into her dark eyes on the cover and snatched the book off the shelf. That night, we threw the book into the firepit and made s'mores as the pages damning my queerness turned into ash.…”

Section: S To R Y 9 : S E C O N D -C L a S S M A I Lmentioning

confidence: 99%

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Pecoraro¹

2020

Journal of Autoethnography

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Inspired by critical interpersonal communication scholarship and queer autoethnography, this piece depicts interpersonal interactions mute or challenge queer identity. I explore the nexus of interpersonal communication theory, identity work, and queer theory to contextualize coming out and coming into sexual minority status. This piece explores narratives in which the legitimacy of queerness is unaccepted, unassured, and undermined.

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“…On the other hand, negative face is 'the basic claim to territories, personal preserves, and rights to non-distraction' (p.61), which is originated in the need for autonomy. Subsequently, the positive/negative dichotomy of face has been widely adopted and further advanced (Hastings and Bell 2018;Johnson et al 2004;Park and Guan 2009;Sias et al 2012). For instance, Lim and Bowers (1991) propose an extended model that further decomposes positive face into fellowship face and competence face, while substitutes autonomy face for negative face.…”

Section: Face and Perceived Face Threatsmentioning

confidence: 99%

“…The competence face is based on a desire for approbation and represents a person's perceived self-worth as he/she appears knowledgeable or his/her ability and efficacy is respected. The autonomy face arises from a basic want for not being imposed upon and represents a person's perceived self-worth as he/she gains freedom from imposition (Hastings and Bell 2018;Lim and Bowers 1991). Furthermore, in addition to fellowship and competence face, indigenous research on Chinese face even highlights one's moral character as an important part of social evaluation and puts forward moral face to represent personal claim of positive self-image as an upright person (Hwang 2012).…”

Section: Face and Perceived Face Threatsmentioning

confidence: 99%

Management of Interpersonal Conflict in Negotiation with Chinese: A Perceived Face Threat Perspective

Zhuojia

Chen

2019

Group Decis Negot

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Despite increasingly frequent business interactions between China and the West, negotiations with Chinese remain a great challenge to most Westerners. Sino-Western discrepancies in cultural values and social norms lead to massive misunderstandings and inevitable conflicts in business negotiations. Grounded on the Politeness Theory (Brown and Levinson 1987), this study aims to better predict Chinese negotiation behaviors from an indigenous perspective by exploring the impact of face on Chinese conflict handling strategies. With a sample of 608 Chinese business representatives, this research demonstrates the significant effect of perceived fellowship-, moral-, competence-and autonomy-face threats on Chinese conflict management styles in business negotiations. It is found that Chinese do not always act as politely and agreeably as expected when bargaining with their business partners, especially in a conflict context. Based on their perceptions of face threats induced by various conflict issues, they may adopt different strategies, ranging from competing, collaborating, compromising, accommodating to avoiding, to negotiate with their counterparts. In addition, it is confirmed that both a contextual antecedent (guanxi) and an individual trait (public self-consciousness) will significantly influence Chinese representatives' face threat perceptions and, subsequently, determine how they will behave in business negotiations.

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Facing our Heuristic Limits: Expanding the Terminology for Types of Positive Face

Cited by 11 publications

References 24 publications

Managing Illegitimate Task Requests Through Explanation and Acknowledgment: A Discursive Leadership Approach

Managing Illegitimate Task Requests Through Explanation and Acknowledgment: A Discursive Leadership Approach

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Management of Interpersonal Conflict in Negotiation with Chinese: A Perceived Face Threat Perspective

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