Factors Affecting Job Satisfaction of Workers in Indonesian Construction Companies

Abstract

This paper describes the influence of job characteristics, rewards, relations with superiors, relations with coworkers, and fulfillment of higher order needs, as job facets, on the job satisfaction of workers in Indonesian construction companies. A questionnaire survey was conducted in Jakarta (the capital city) and Bandung (one of Indonesia's major cities). The results revealed that workers in different occupational groups and managerial positions perceive differently the conditions of job facets and that there are different levels of job satisfaction among different categories of workers. This research indicates that workers care about the quality of their work and company's performance and that these aspects affect significantly their job satisfaction. Reward is also revealed to have an important influence on workers' job satisfaction.

Investigating Work Conditions and Burnout at Three Hierarchical Levels

“…15,16,18 The higher the managerial level, the more opportunities there are to adjust the assignment. Middle managers have more resources, more information 19 and higher autonomy than first-line managers, 20 which decreases stress and increases health. [21][22][23] Middle…”

Investigating the Factors Associated with Job Satisfaction of Construction Workers in South Australia

“…As a widely-accepted definition, many construction studies e.g. (Chileshe and Haupt 2010;Marzuki, Permadi and Sunaryo 2012;Onukwube 2012) have adopted the definition for job satisfaction proposed by Locke (1976). According to this definition, job satisfaction is defined as the positive emotional state of an employee stemming from experiences with a job.…”

“…This includes workers' absenteeism (Templer 2012;Pagán 2013), workers' turnover (Lambert, Lynne Hogan and Barton 2001;Templer 2012) and performance of workers (Templer 2012;Krumm, Grube & Hertel 2013). Thus, impacts of job satisfaction cut across individuals and influence central aspects of organisational businesses such as organisational productivity and profit (Zhou et al 2008;Costen 2012;Pagán 2013) alongside quality of products and services (Zhou et al 2008 Evidence demonstrates that this is the case for the construction context as well, because according to Marzuki, Permadi and Sunaryo (2012) and Onukwube (2012), job satisfaction shapes many features of workers' behaviours towards their jobs including motivation, performance and productivity, which are central to the success of construction projects and organisations. Further, Sweis (2010) stated that job satisfaction is an important condition for the success of construction organisations because it is tightly associated with job turnover and satisfaction with life for workers.…”

“…Workers are the primary resource in construction projects, as the level of performance on construction sites is largely determined by workers' performance (Ghoddousi et al 2014). Against this backdrop, job satisfaction levels impact on a wide range of workers' attitudes towards their jobs (Marzuki, Permadi and Sunaryo 2012), which according to Costen (2012) could directly influence the profitability of organisations. Therefore, "it is important to understand what influences an employee's job satisfaction" (Costen 2012, p. 292).…”

Personal-organisational value conflicts and job satisfaction of internal construction stakeholders

“…Evidence demonstrates that it is the case for construction organizations as well, because job satisfaction is considered as the predictor of several workrelated factors like performance, commitment, motivation and productivity, which are determinants of the success of construction projects (Sweis, 2010;Marzuki, Permadi and Sunaryo, 2012). Accordingly, for construction organizations it is imperative to focus on the stakeholders' job satisfaction, aiming to enhance it and eliminate factors that negatively affect it.…”