Factors affecting patients' rights practice: the lived experiences of Iranian nurses and physicians

Joolaee, Soodabeh; Tschudin, Verena; Nasrabadi, Alireza Nikbakht; Parsa-Yekta, Zohreh

doi:10.1111/j.1466-7657.2007.00584.x

Cited by 58 publications

(62 citation statements)

References 17 publications

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“…To improve this situation, students in nursing PhD programmes have focused on topics of humanistic and holistic nursing such as patient rights, patient needs and patient comfort (Jouybari et al 2005, Joolaee et al 2008). …”

Section: The Iranian Contextmentioning

confidence: 99%

Comfort as a basic need in hospitalized patients in Iran: a hermeneutic phenomenology study

Yousefi

Abedi

Yarmohammadian

et al. 2009

Journal of Advanced Nursing

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These findings offer unique insight for planning and implementing appropriate clinical practices in Iran, especially in caring for Muslim patients. Two major implications are to: (1) consider comfort criteria during nursing assessment and planning of care during a patient's hospitalization and (2) note that Shiite people in particular are more comfortable and feel better when they are able to follow their religious principles.

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Section: The Iranian Contextmentioning

confidence: 99%

Comfort as a basic need in hospitalized patients in Iran: a hermeneutic phenomenology study

Yousefi

Abedi

Yarmohammadian

et al. 2009

Journal of Advanced Nursing

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“…The current era characteristics include not only the individual but social dimension of patients’ rights [8–10]. For this purpose, the healthcare system in most countries, has developed a charter for patient’s rights, to establish the rights of health care recipients and promote the ethical aspects of health care in one of the most important areas of health services, that is, treatment, and make it known to the executive levels to implement its provisions [11] which includes defending one’s rights in order to protect the sanctity and dignity at the time of illness to ensure strength of body and soul, and health care in the event of illness without age, sex discrimination and possessing sufficient financial power [12–20]. When patients are hospitalized, hospitals are obliged to submit this charter to the patients, to familiarize them with their rights [21–24].…”

Section: Introductionmentioning

confidence: 99%

Relationship between’ patient’s rights charter’ and patients’ satisfaction in gynecological hospitals

Farzianpour

Foroushani

Sadeghi

et al. 2016

BMC Health Serv Res

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BackgroundPatient’s satisfaction with hospital services is one of the most important indicators of efficiency and quality of services of different hospital wards.MethodsThis cross-sectional descriptive analytical study was conducted in 2015. The study population included patients in gynecological hospitals of TUMS, and by using questionnaires; data were collected from 304 patients. Statistical analysis was performed using the SPSS 22.ResultsThe rights of patients were mainly observed through “quality of care” (Mean ± SD: 9.65 ± 2.62), “knowing the charges and the right to complain”; (Mean ± SD: 6.00 ± 2.5) “presence of an active system to handle complaints of patients in the hospital and explanation of the error that occurred during service provision to patients by the wrongdoer” is the lowest (7.5 ± 2.62). It was found that patients’ satisfaction is below the mean and its different aspects are higher than the mean level. However, the services of physicians and feeding recorded the highest and lowest satisfaction, respectively (19.4 ± 4.25, 20.77 ± 4.39). The mean score of satisfaction of patients admitted with nursing physical care was 24.5 ± 6.2.ConclusionOverall, patients’ satisfaction with hospital services was close to the mean. Deficiencies and grievances should be resolved with a correct measure.Electronic supplementary materialThe online version of this article (doi:10.1186/s12913-016-1679-9) contains supplementary material, which is available to authorized users.

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“…It is necessary that hospitals and their staff undertake an integral role in this new approach to hospitals' health promoting objectives [1]. The patients' statement of rights declares that it is the patient's right to receive detailed information with respect to their diagnosis, types of treatment available and current knowledge about their disease from the physicians and individuals directly taking care of them [4,7,8].…”

Section: Introductionmentioning

confidence: 99%

Patient education services and the organizational factors affecting them at teaching hospitals affiliated with Mashhad University of Medical Sciences (MUMS), 2008

Najar

Ebrahimipour

Shidfar

et al. 2012

Journal of Men's Health

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Background: Presenting educational and communicational programs for patients is considered to be one of the most significant executive roles of hospitals. Studying the status of patients' training services, identifying the barriers, and the organizational factors that affect these in the hospitals affiliated to the Mashhad University of Medical Sciences (MUMS) was the aim of this study. Method: This was a descriptive cross-sectional study. The participants were 441 patients, 200 physicians, 185 nurses, and 70 supervisors as well as the managers of the MUMS hospitals during the year 2008. Data were gathered using questionnaires and interviews. SPSS software (version 2), and ANOVA were used to analyze the data. Results: Only 42% of patients received the necessary training and 94% of them were not satisfied with the amount of training received (which was less than 5 min in 83.3% of cases) or with the content (i.e. mainly related to the method of treating the disease). Of the physicians, 79.4% considered lack of time to be the most important barrier to patient' training and 72% of the hospital managers ruled out the possibility of role play training by nurses under current conditions. Conclusions: Underestimating the role of nurses in patient education by the patients themselves and barriers such as high workload, lack of suitable space, lack of appropriate educational materials, and lack of emphasis by managers, were the most influential factors in terms of patient training. Therefore, reviewing the job description for staff, developing retraining programs for medical staff, boosting educational facilities and encouraging the provision of patient training as part of current hospital services could have an influence on promoting staff capability in the patient education process.

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Factors affecting patients' rights practice: the lived experiences of Iranian nurses and physicians

Abstract: Healthcare professionals' lived experiences are an important source of data if managers and policy makers are to make changes and legislate for protecting and promoting patients' rights.

Cited by 58 publications

References 17 publications

Comfort as a basic need in hospitalized patients in Iran: a hermeneutic phenomenology study

Comfort as a basic need in hospitalized patients in Iran: a hermeneutic phenomenology study

Relationship between’ patient’s rights charter’ and patients’ satisfaction in gynecological hospitals

Patient education services and the organizational factors affecting them at teaching hospitals affiliated with Mashhad University of Medical Sciences (MUMS), 2008

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