Factors Affecting Successful Implementation of Electronic Procurement in Government Institutions Based on the Technology Acceptance Model

Abstract

Electronic procurement has continued to gain ground in many organisations world over both in government and private institutions as a basis for competitive procurement and good practice. African countries have also started implementing electronic procurement and Zambia is no exception. Electronic procurement when well implemented has many organisational advantages to be gained by respective institutions that implement these reforms. In this paper, the aim was to identify the factors affecting successful implementation of electronic procurement in government institutions based on the Technology Acceptance Model (TAM). A baseline study was conducted for a targeted population of 100 respondents purposively selected, drawn from Information Technology, Procurement and Finance Departments. Data were collected through the questionnaires. Statistical correlation was used in data analysis in order to assess the level of adoption and usage of electronic procurement based on the TAM model. The study findings revealed that perceived ease of use and intention to use was positive. This implies that the personnel in most government institutions were ready to embrace electronic procurement implementation reforms largely due to ease of use and usefulness of the electronic system. However, the study revealed that not much was being done by top management in respective institutions regarding the implementation of electronic procurement.

Factors Influencing the Implementation of E-Procurement With Perceptions of Ease of Use as Mediation Variables

“…An elevated perception of ease of use by the user correlates positively with a higher success rate of using the system. This study supports Karim and Lasena (2017), Tulodo andSolichin (2019), andKademaunga andPhiri (2019). The ease of use of information systems implies that users can operate with greater efficiency and efficacy.…”

“…Consequently, adopting a new information technology system, particularly e-procurement, is probable. Kademaunga and Phiri (2019) stated that The perception of usefulness significantly influences the implementation of the e-procurement. Karim and Lasena (2017) stated that ease of usage positively impacts User satisfaction with e-procurement.…”

E-procurement adoption in Nigeria: perceptions from the public sector employees

“…The findings of this study backed up this hypothesis, indicating that perceived usefulness had a major impact on users' acceptance of e-procurement in the Nigerian public sector. A significant number of studies have demonstrated that perceived usefulness is positively associated with behavioural intention to accept e-procurement (Brandon-Jones & Kauppi, 2018;Kademaunga & Phiri, 2019;Kusuma & Pramunita, 2011;Ramkumar & Jenamani, 2015) and other new technology adoption areas like Internet banking (Astuti, Musadieq, & Utami, 2021), tourism (Hasni, Farah, & Adeel, 2021) and e-learning (Abdullah & Ward, 2016. The results from the current study revealed that users' perception of e-procurement technology is an important factor that determines its effective adoption.…”

The Influence of Perceived Ease of use, Usefulness, and Security on Gen Z's Interest in using Q-Ris (Quick Response Code Indonesian Standard) as a Payment Method

“…Persepsi Kemudahan Penggunaan didefinisikan sebagai sistem yang mudah dipelajari dan digunakan oleh pengguna, atau yang sering disebut ramah pengguna (Chawla, D., & Joshi, 2019). Menurut Kademaunga & Phiri, (2019) Persepsi kemudahan penggunaan adalah tingkat keyakinan seseorang bahwa penggunaan suatu sistem akan terjadi tanpa memerlukan upaya yang berlebihan. Tujuan dari kemudahan penggunaan adalah untuk memastikan bahwa pengguna tidak menghadapi hambatan atau kesulitan yang signifikan saat menggunakan teknologi tersebut.…”