Factors affecting Supplier Relationship Management: An AHP Approach

Dash, Aishwarya; Pothal, Lalit Kumar; Tripathy, Sushanta

doi:10.1088/1757-899x/390/1/012056

Cited by 9 publications

(8 citation statements)

References 14 publications

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“…The business ethics criterion was emphasised in other studies as well [ 26 ]. Business ethics covers many aspects: applying ethical standards such as a code of ethics, legal and moral principles, respect for confidentially of supplier information, respect for partners, justice, politeness of staff, transparency in activities, clear communication, and fair but firm negotiations, human rights, labour standards and environmental responsibility [ 52 , 53 ]. The fact that the foil producer paid attention to the suppliers business ethics aspects deserves a positive emphasis, especially as these issues have not always been taken into account by other food sector operators [ 54 , 55 ].…”

Section: Discussionmentioning

confidence: 99%

Remote assessment of quality, processing and economic criteria in qualification of suppliers to the meat packaging foil producer—A Greek case study

Jakubowska-Gawlik

Kolanowski

Mantzoros³

et al. 2023

PLoS ONE

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Supervision over the suppliers of packaging as well as suppliers of raw materials for packaging production is important to ensure the quality and safety of meat products. The aim of this study was to verify the remote evaluation procedure of quality, processing and economic criteria in qualification of raw materials suppliers to the meat packaging foil producer during the Covid-19 pandemic. The evaluation was done remotely in terms of meeting some of the requirements of the quality management system (QMS) in conditions where regular audit could not be carried out. The survey was conducted in one of the biggest packaging foil producers in Greece via its supplier evaluation. The evaluation consisted of: 1/ economic criteria and 2/ quality and processing criteria. The highest and the lowest rated economic criteria were procedural compliance and price of raw materials. Among the quality and processing criteria, the highest score was given to warranties and claims policies and material quality, and the lowest one to lead time. The highest ratings obtained suppliers of raw materials directly involved in production, suppliers from Greece, the USA and Denmark, as well as suppliers to the R&D department. The results of the study showed that the quality of the raw materials directly used in the production of packaging foil was adequate. Therefore, their use ensure production of packaging foil and finally packaged meat products of adequate quality and safety. The presented procedure occurred to be useful for remote evaluation of quality, processing and economic criteria in qualification of suppliers during the Covid-19 pandemic. It may inspire other producers of food packaging materials to continuing supervision over their suppliers while regular methods of control are limited.

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Section: Discussionmentioning

confidence: 99%

Remote assessment of quality, processing and economic criteria in qualification of suppliers to the meat packaging foil producer—A Greek case study

Jakubowska-Gawlik

Kolanowski

Mantzoros³

et al. 2023

PLoS ONE

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“…Because issues inevitably arise in any project, the key lies in how the project owner effectively solves problems and their attitude towards them. The project owner's ability to solve problems effectively reflects the organizational culture's capacity for continuous improvement, fostering adaptability and positive change [62][63][64].…”

Section: Resiliencementioning

confidence: 99%

“…The functional capabilities, speed, accuracy, reliability, and other key attributes required for project deliverables. [63,64] V22. Coping with stress The ability to mitigate the negative effects of stressors, fostering persistence and resilience.…”

Section: Resilience V21 Goal Orientationmentioning

confidence: 99%

Developing a Project-Expectancy Inventory for the Construction Industry from the Owner’s Perspective

Wei,

Zhu

2024

Sustainability

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Although current research recognizes the importance of the Expectancy Theory in the construction industry, a standardized project expectancy (PE, hereafter) inventory is still an area for further exploration, especially from the owner’s perspective. This inventory is essential to identify the owner’s expectancy priorities and help select partners aligned with their long-term and sustainable project goals. Based on the Expectancy Theory, a PE inventory is proposed after conducting a comprehensive literature review. It incorporates dimensions like goal difficulty, perceived control, and self-efficacy. The reliability of the inventory is confirmed by analyzing data from 197 construction-project openers through partial least squares structural equation modeling (PLS-SEM, hereafter). The findings indicate that perceived control is the most crucial dimension in PE, followed by self-efficacy and goal difficulty. A tunneling construction megaproject in Southeast China is presented as a case study. It suggests that when selecting partners for construction projects, the project owner should prioritize those amenable to control, thereby enhancing teamwork and collaboration quality. This strategy emphasizes the importance of the owner’s command over project operation, rather than merely focusing on the partners’ capabilities.

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“…Leonard and Grobler [33], Horwitz and Jain [34], Jain et al [35], and Gopalakrishnan and Zhang [36] put forward that the culture of a vendor can either have positive or negative impacts on the vendor's salespeople's attitudes towards their customers that warrants further investigation. A number of studies report that meaningful personal business relationships (social pillar) are advantageous, since the strength of supplier relationships can be used to increase the chance of survival in highly volatile marketplace climates [37][38][39][40]. From a relationship point of view, Grewal et al [41], Pawłowski and Pastuszak [42], and Paesbrugghe et al [43] suggest that although relationships between the seller and the buyer are important, one needs to differentiate between a working relationship, where the interests of the organizations are uppermost in the minds of the parties, and one which can be used by the seller to leverage an advantage over the buying firm.…”

Section: Introductionmentioning

confidence: 99%

“…The necessity for this study, which considers the aforementioned B2B supplier preference variables, is also justified via literature since a number of authors conducted research on the preference of suppliers' salespeople [5,46,47], BEE status [31,32,34], service quality [9,59], relationship with salespeople and management [37][38][39][40], environment sustainability [11][12][13][14][15][16][17][18][19][20][21][22][23][24][25][26][27], culture, EE, and AA [28,[33][34][35][36], personal relationships and the provision of gifts [41][42][43][44][45], and access to management and exceeding expectations [48,49]. In summary, the inquiry seeks to understand what bases organizational buyers select their vendors so that sales organizations (vendors) can better align their services to satisfy B2B procurement vendor needs via a new B2B supplier preference paradigm that used the 3Ps of the TBL framework as the foundation of the proposed model.…”

Section: Introductionmentioning

confidence: 99%

Modeling a New Supplier Preference Paradigm: A Business-to-Business and African Developing Economy Context

Duffett

Wakeham

2022

Sustainability

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The recent COVID-19 pandemic, and subsequent invasion of Ukraine by Russia, has demonstrated to the world the volatile and fragile nature of global supply chains. Hence, this study is based on research gaps that propose new sustainable business-to-business (B2B) procurement/supplier models that consider different factors across industries and uses the triple bottom line (TBL) framework as the theoretical underpinning. The study used a quantitative methodological approach and convenience sampling to survey 445 organizations in a B2B procurement context in South Africa. The data were analyzed via structural equation modeling. The inquiry revealed that service quality was important to determine access to personnel and environmental sustainability, which had a favorable influence on personal relationships and gifts and, in turn, positively influenced relationships with salespeople and management. Culture, employment equity, and affirmative action positively affected Black Economic Empowerment status which had a favorable influence on the preference of suppliers’ salespeople. Several other positive associations were revealed, which resulted in a unique theoretical supplier preference contribution to the TBL framework. The study also provides organizations with a number of practical benefits stemming from the associations between the new sustainable B2B procurement/supplier constructs that are important as value-added business activities in an African developing economic context.

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Factors affecting Supplier Relationship Management: An AHP Approach

Cited by 9 publications

References 14 publications

Remote assessment of quality, processing and economic criteria in qualification of suppliers to the meat packaging foil producer—A Greek case study

Remote assessment of quality, processing and economic criteria in qualification of suppliers to the meat packaging foil producer—A Greek case study

Developing a Project-Expectancy Inventory for the Construction Industry from the Owner’s Perspective

Modeling a New Supplier Preference Paradigm: A Business-to-Business and African Developing Economy Context

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