Factors affecting the adoption of blockchain technology in innovative Italian companies: an extended TAM approach

Sciarelli, Mauro; Prisco, Anna; Gheith, Mohamed Hani; Muto, Valerio

doi:10.1108/jsma-02-2021-0054

Cited by 56 publications

(45 citation statements)

References 59 publications

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“…The acronym AUE stands for "assistance from technology used to accomplish goals" (Scherer et al, 2019). The current study on tech adoption verifies the link between AIN and customer usage behavior (Sciarelli et al, 2022). The current literature suggests that AIN has an impact on the AUE of retail technologies (Chatterjee et al, 2021).…”

Section: Technological Anxietysupporting

confidence: 54%

Factors Affecting Consumers Adoption of AI-Based Chatbots: The Role of Anthropomorphism

Alboqami¹

2023

AJIBM

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Previous studies paid more attention to factors affecting consumers intentions and behaviors to adopt IT in the retail industry; however, little attention has been paid to factors affecting consumer intentions to adopt chatbots in the retails industry. This study utilizes technology acceptance models to explore these factors. Quantitative approach method using online survey was adopted to collect data from consumers in Saudi Arabia retail industry. We collected data from 903 consumers and analyzed it using structural equation modeling technique. The findings indicated that perceived intelligence, perceived ease of use, and perceived usefulness have a significant positive influence on consumers intentions to adopt chatbots. It also indicated that technological anxiety has a negative influence on intentions. Our study indicated that anthropomorphism plays a moderating role on these relationships. Our study offers meaningful implications for retailers and marketer to develop their marketing plan and strategy.

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Section: Technological Anxietysupporting

confidence: 54%

Factors Affecting Consumers Adoption of AI-Based Chatbots: The Role of Anthropomorphism

Alboqami¹

2023

AJIBM

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“…Behavioural intention aids in the initial stages of the system development life cycle in deciding well-formed measures of user acceptance. The behavioural intention assists users in accepting beneficial technologies or rejecting inaccurate and harmful ones, minimising the chances of delivering poor innovations before they are denied (Sciarelli et al, 2021). Under the specific condition, behavioural intentions are expected to be the same as observed behaviour.…”

Section: Intentions To Adopt the Blockchainmentioning

confidence: 99%

Intentions to adopt the blockchain: investigation of the retail supply chain

Mukherjee

Baral

Lavanya³

et al. 2023

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PurposeBlockchain can track the material from the manufacturer to the end customers. Therefore, it can ensure the product's authenticity, transparency and trust in the retail supply chain (SC). There is a need to trace and track the retail products before it reaches the customers to check the quality of the products so that expired products can be recycled and reused, which in turn will help gain customers' trust. This research aims to investigate retail employees' behavioural intention to adopt blockchain in the retail SC.Design/methodology/approachTo examine the behavioural intention of employees in the retail SC, the research uses three theories – the technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour. The technology acceptance model measures the employee's acceptance of blockchain in the retail SC. The unified theory of acceptance is used in this research to measure how blockchain adoption will improve the performance of the employees. The theory of planned behaviour is used in this research to measure whether the employees intend to adopt blockchain. A survey was carried out in the retail stores of India. Exploratory factor analysis and structural equation modelling were used for data analysis.FindingsThis study found that the employees of the retail stores have a positive intention and attitude to adopt blockchain technology. Further, it was found that perceived behavioural control and effort expectancy was not promoting blockchain adoption in the retail sector.Practical implicationsThis study will help the retail stores' employees understand the blockchain in their operations and will motivate the top management of the retail companies to adopt this technology. The study is limited to the retail SC in India only.Originality/valueThis study uses three theories technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour, which were not used in earlier studies of blockchain adoption in the retail SC.

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“…The TAM model claimed that PEOU is an essential component for the successful implementation of any new technology (Davis, 1989). According to the findings of Sciarelli et al (2021), who investigated the adoption of BC, PEOU is a significant factor in determining whether or not BC will be adopted. In a similar vein, Dong et al (2017) discovered that PEOU influences both the PU and the intention to utilize IoT.…”

Section: Peou and Adoption Of Iotmentioning

confidence: 99%

“…The use of technology has the ability to affect not just the success of businesses but also the performance of persons working in such businesses. The use of BC technology is now very necessary in order to lessen the risks associated with breaches of security and privacy, as well as a general lack of confidence in the online world (Joshi et al, 2022;Sciarelli et al, 2021). Previous research on the mediating function of BC between digital business strategy and innovation and financial success came to the conclusion that such a role does exist for BC (Khalil et al, 2021).…”

Section: Moderating Role Of Blockchainmentioning

confidence: 99%

Adoption of IoT by telecommunication companies in GCC: The role of blockchain

Alarefi¹

2023

10.5267/j.dsl

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The Internet of Things (IoT) has become essential for business. The adoption rate of IoT has dropped recently and this could be due to security, privacy, and trust issues. Blockchain (BC) has the potential to mitigate the risk of security, privacy, and trust. However, few studies examined the integration between IoT and BC in the context of developing countries. The purpose of this study is to examine the predictors of IoT adoption by telecommunication companies in the Gulf Cooperation Council (GCC). In addition, the study aims to examine the moderating role of BC as well as the effect of using IoT and BC on the competitive advantage of companies. Based on technology acceptance model, social exchange theory, and resource-based view, the study proposed that security, privacy, trust, communication quality, perceived ease of use (PEOU), and perceived usefulness (PU) affect positively the adoption of IoT. BC is proposed as a moderating variable and expected with IoT to affect the competitive advantage of companies. The population includes all the telecommunication companies in GCC. Data was collected using purposive sampling from IT professionals. The results of data analysis using SmartPLS showed that security, privacy, trust, PU, and PEOU positively affected the adoption of IoT. BC and IoT adoption have a positive effect on competitive advantage. Further, BC moderated only the effect of security and privacy on the adoption of IoT. Services providers must enhance the security, privacy, and trust of IoT services by deploying BC technology. Effective integration of IoT and BC will lead to the achievement of competitive advantages.

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Factors affecting the adoption of blockchain technology in innovative Italian companies: an extended TAM approach

Cited by 56 publications

References 59 publications

Factors Affecting Consumers Adoption of AI-Based Chatbots: The Role of Anthropomorphism

Factors Affecting Consumers Adoption of AI-Based Chatbots: The Role of Anthropomorphism

Intentions to adopt the blockchain: investigation of the retail supply chain

Adoption of IoT by telecommunication companies in GCC: The role of blockchain

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