Factors Affecting the Adoption of Software as a Service in South African Small Medium Enterprises

Mokwena, Sello; Hlebela, Cornelius

doi:10.1109/oi.2018.8535714

Cited by 12 publications

(26 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…TOE framework was used by Raut, et al [42]; Harry and Lipsky [79]; Rahman [80]; Venkatesh, et al [81]; Davis and Venkatesh [82]. DOI theory was used by some studies like Carreiro & Oliveira [32] and Sello Mokwena [60] while TAM model was applied by Sharma, et al [58]. The study shows that TOE, DOI, and TAM are frameworks or theoretical models used in cloud computing adoption research to explain issues that impact cloud computing adoption in firms.…”

Section: Research Methodology and Theoretical Modelmentioning

confidence: 99%

Untitled

2021

Journal of Future Internet

View full text Add to dashboard Cite

Cloud computing is increasingly popular in firms around the world. However, there are limited review studies focusing on cloud computing applications in companies. Thanks to the application of the technology-environment-organization (TOE) framework and diffusion of innovation (DOI) theory, this research unearths the factors influencing the decision-making process in cloud computing between developed and developing countries. The review further captures the stonewalls of cloud computing adoption enlisted in literature. Systematic review methods were applied to analyze relevant articles during the 2011 to 2020 period. The findings reveal that 36 factors impact organizational cloud computing adoption, out of which 21 factors occur in both developed and developing economies. The remaining 15 factors differ between developed and developing countries. Five of these factors that reveal a strong impact on cloud adoption by firms are Technology readiness, Top management support, Relative advantage, Costs, and Security, privacy and ethics concern. The literature-based limitations found in previous studies on cloud computing adoption in firms include research area, data collection technique, research methodology and theoretical models, and research subject. These challenges were organized in a 4-M recommendation for future research. Contribution/Originality:This study contributes to the existing literature a comprehensive picture of factors influencing the application of cloud computing in firms between developed and developing countries. Hence, the results of this study can enhance managers', and suppliers' understanding of the main factors affecting the adoption of cloud computing in organizations. INTRODUCTIONCloud computing refers to a breakthrough phenomenon in information technology area that attracts the attention of many scientists, businesses people, and governments [1]. The application of cloud computing is associated with numerous benefits for enterprises such as cost savings, increased flexibility and easy access to data sources [2][3][4][5]. It enhances companies' ability to resolve the disadvantages embedded in traditional information

show abstract

Section: Research Methodology and Theoretical Modelmentioning

confidence: 99%

Untitled

2021

Journal of Future Internet

View full text Add to dashboard Cite

show abstract

“…Theories and models are significant in directing the research process (Mokwena & Hlebela 2018). The study employed social cognitive theory developed by Bandura (1986) to investigate how the DD impact the adoption of social media for learning, because according to this theory, people are neither driven by inner forces nor automatically shaped and controlled by the environment (Bandura 1989).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

The impact of digital divide for first-year students in adoption of social media for learning in South Africa

Mphahlele

Mokwena

Ilorah

2021

S. Afr. j. inf. manag.

View full text Add to dashboard Cite

Background: Social media comprise technologies that facilitate learning in higher education institutions. However, many first-year students at tertiary education institutions are not taking advantage of social media for their learning because of environmental and personal factors related to the digital divide (DD).Objectives: The objective of this research study was to investigate the impact of the DD factors on first-year students in using social media for learning in tertiary education institutions.Method: A survey method was used to conduct the study. Social cognitive theory was employed as a theory underpinning this research. A questionnaire technique was used to collect data from 600 first-year students of a multi-campus university. Three hundred students came from each of the two campuses. Regression analysis was performed with the purpose of testing the hypotheses of the study.Results: The result of the analysis revealed a low computer access and usage but a high percentage of mobile devices usage by students from disadvantaged backgrounds. Personal factors were found to have an impact on the behaviour of students in adopting social media for their studies. The study also found that the prevalence of social media nullifies the lack of computer resources and connection to the Internet in disadvantaged areas.Conclusion: This study demonstrated that the DD was more complex than hitherto envisaged. The study recommends that ownership of computers and devices connected to the Internet needs to be promoted, especially in disadvantaged areas.

show abstract

“…Among the benefits are the scalability of the business, reduced IT costs, access flexibility, and strategic value. [12][13][14] A study by Amron et al 15 revealed that the Malaysian government had managed to save government spending up to half of the original cost of developing and maintaining conventional data centers.…”

Section: Cloud Computing Backgroundmentioning

confidence: 99%

Acceptance of cloud computing in the Malaysian public sector: A proposed model

Amron

Ibrahim

Bakar

et al. 2019

International Journal of Engineering Business Management

View full text Add to dashboard Cite

The Malaysian government has initiated a cloud government project as an integration of cloud computing and unified communication-based applications toward the digital and cloud work environment. However, the impact studies have found that the implementation of this project has several weaknesses such as lack of infrastructure support, weak IT knowledge, and lack of awareness among public sector employees causing applications not to be fully utilized. Therefore, it is crucial to conduct a study to measure the acceptance of government cloud project because there has been much investment in the project. This study applied Unified Theory of Acceptance and Use of Technology (UTAUT), Technology Readiness Index (TRI) and several factors to develop the research model which is divided into two main factors: technological and human. The technological factor might determine the likelihood of its acceptance by the public sector and might stimulate them to accept it. The human factor as the characteristics of the people in the public sector that may contribute to creating the need for and ability to accept cloud computing. This proposed model will be used to evaluate the individual acceptance of cloud computing in the Malaysian public sector. For future work, this model needs to be enriched with interview sessions and quantitative surveys to validate the findings.

show abstract

Factors Affecting the Adoption of Software as a Service in South African Small Medium Enterprises

Cited by 12 publications

References 14 publications

Untitled

Untitled

The impact of digital divide for first-year students in adoption of social media for learning in South Africa

Acceptance of cloud computing in the Malaysian public sector: A proposed model

Contact Info

Product

Resources

About