Factors Affecting the Business Model Innovation Employed by Small and Micro Travel Agencies in the Internet+ Era

Xue, Lin-Lin; Shen, Ching-Cheng; Lin, Chun‐Nan; Hsieh, Kun-Lin

doi:10.3390/su11195322

Cited by 11 publications

(8 citation statements)

References 42 publications

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“…Another study conducted on travel agencies in Tehran showed that service innovation is achieved through direct channels and indirectly affects performance (Lin-Lin et al ., 2019).…”

Section: Discussionmentioning

confidence: 99%

Innovation in the tourism sector, organizational learning and performance

Galarza,

León-Carlosama,

Cevallos-Pineda

et al. 2023

ARLA

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PurposeThe purpose of this research paper is to establish the impact of process and service innovation on non-financial and financial performance in the tourism sector, as well as to explain the mediating role of organizational learning.Design/methodology/approachA quantitative approach was used, based on partial least squares–structural equation modeling (PLS-SEM), Smart PLS 4.0 software. The sample consisted of 426 establishments in the tourism sector in Zone I, Ecuador. Online surveys were employed to collect data, yielding 118 responses, to assess the impact of innovation on business performance from 2020 to 2022.FindingsProcess and service innovation positively and significantly affect non-financial and financial performance, respectively. Organizational learning mediates the relationship between process innovation and disservice. The relationship between non-financial and financial performance could not be confirmed. The model explains 53.10% of non-financial performance and 26.10% of financial performance.Originality/valueThe relationship between innovation and performance in the tourism sector has been studied in several developed economies, while little has been studied in developing countries. This work contributes to an empirical discussion including a mediating variable in the innovation–performance relationship in the Latin American context.

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“…Another study conducted on travel agencies in Tehran showed that service innovation is achieved through direct channels and indirectly affects performance (Lin-Lin et al ., 2019).…”

Section: Discussionmentioning

confidence: 99%

Innovation in the tourism sector, organizational learning and performance

Galarza,

León-Carlosama,

Cevallos-Pineda

et al. 2023

ARLA

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“…For example, starting from the definition of sustainable entrepreneurship, Tur-Porcar et al [129] consider that the most important stimulating factors are those related to behavior, followed by business factors, especially related to profit, entrepreneur, and human relations. In the same climate of opinion, Xue et al [130] show that the specific elements of the organizational context (internal and external) and the actions of stakeholders affect the sustainability of an organization. Moreover, more substantial support from the government, supply chain agents, and consumers could contribute to the successful implementation of sustainable business models [101].…”

Section: Substantiation Of Research Hypothesesmentioning

confidence: 99%

Funding, Turnover, Sustainability and Digital Technologies: A Multicriteria Research Model for SMEs Facing a Challenging Context

et al. 2022

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The pandemic crisis has meant a challenge for SMEs and a factor that can change the way of doing business. The current paper analyses the correlations between financial resources, turnover, sustainability, and digital technologies and how these components can be adapted to changes in the economy triggered by the pandemic crisis in the structure of activities carried out by SMEs. Resting on the importance of integrating the innovative, digital component to the activities of SMEs, in close connection with the financial resources component, a multicriteria research model for business has been developed, assessing the correlations between key variables and their influence on European SMEs. In order to fully define the concepts envisaged and to emphasise these correlations, multiple linear regression, clustering techniques, and correlation analysis were used. In the end, the proposed solution provided a common language through which companies can evaluate traditional processes and bring together the research components into business activities.

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“…The current body of literature explores several factors that can affect BMI (Zhao et al, 2017;Foss and Saebi, 2017b;Xue et al, 2019). However, a review of the related literature shows that little attention has been paid to exploring the influence of managers' individual characteristics on BMI (Guo et al, 2013;Wang et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

“…The current body of literature explores several factors that can affect BMI (Zhao et al. , 2017; Foss and Saebi, 2017b; Xue et al. , 2019).…”

Section: Introductionmentioning

confidence: 99%

Impact of managerial skills and ties on business model innovation: the role of exploitative and explorative learning

Bashir

Naqshbandi

Yousaf

2023

LODJ

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PurposeResearch in the area of business model innovation (BMI) has focused on theoretical and exploratory discussions, thereby creating a lack of empirical evidence on the role of top management in BMI. The current study focuses on this research gap and provides empirical evidence by studying the impact of top managers’ managerial skills, managerial ties and entrepreneurial skills on BMI. It also seeks to explore the mediating influence of explorative and exploitative learning.Design/methodology/approachData were collected from 200 respondents from top multinational firms in India covering six sectors, which was analyzed using structural equation modeling.FindingsThe findings reveal significant positive relationships of BMI with managerial skills, entrepreneur skills and managerial ties, and these relationships are found to be mediated by exploitative and explorative learning.Practical implicationsGiven the increasing importance of BMI to organizational success, the study has highlighted that top managers’ skills and ties favorably influence BMI. Organizations can make related investments in training and capacity building by instituting appropriate programs in their organizations. In addition, organizations can exercise caution during recruitment by recruiting and selecting managers in top management teams who excel in managerial skills.Originality/valueThis study is one of the few to validate a comprehensive measurement model that highlights the influence of managerial skills, entrepreneur skills and managerial ties on BMI, explaining these associations with the mediating role of exploitative and explorative learning.

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Factors Affecting the Business Model Innovation Employed by Small and Micro Travel Agencies in the Internet+ Era

Cited by 11 publications

References 42 publications

Innovation in the tourism sector, organizational learning and performance

Innovation in the tourism sector, organizational learning and performance

Funding, Turnover, Sustainability and Digital Technologies: A Multicriteria Research Model for SMEs Facing a Challenging Context

Impact of managerial skills and ties on business model innovation: the role of exploitative and explorative learning

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