2011
DOI: 10.1108/13287261111135972
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Factors affecting the effective utilisation and adoption of sophisticated ICT solutions

Abstract: PurposeThe purpose of this paper is to consider factors affecting the effective utilisation of information and communication technology (ICT) and the adoption of more sophisticated ICT solutions in small and medium‐sized enterprises (SMEs) in Lagos, Nigeria.Design/methodology/approachThe study adopts a case study approach. Semi‐structured interviews in 25 SMEs were used as tools for data collection.FindingsThe paper identifies eight key factors that affect the effective utilisation and adoption of more sophist… Show more

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Cited by 86 publications
(64 citation statements)
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“…Lagos State was chosen as the survey area because it is the centre of commercial activity in Nigeria (Apulu, Latham & Moreton 2011) and has the highest concentration of SMEs and manufacturing establishments in Nigeria (Ajayi 2007). Also, the sample framework of the Federal Bureau of Statistics survey (2012) provided a further basis for the selection of Lagos State as the sample area because it accounts for the highest number of manufacturing SMEs output in Nigeria with 17% of the national figure.…”
Section: Data Collection and Analysismentioning
confidence: 99%
“…Lagos State was chosen as the survey area because it is the centre of commercial activity in Nigeria (Apulu, Latham & Moreton 2011) and has the highest concentration of SMEs and manufacturing establishments in Nigeria (Ajayi 2007). Also, the sample framework of the Federal Bureau of Statistics survey (2012) provided a further basis for the selection of Lagos State as the sample area because it accounts for the highest number of manufacturing SMEs output in Nigeria with 17% of the national figure.…”
Section: Data Collection and Analysismentioning
confidence: 99%
“…It defines an organized communication networks including software, hardware, telecommunications, and information management technologies (Apulu, Latham, & Moreton, 2011) that flatten organizational hierarchy, and allows for social networking amongst on-line community members. These propositions portray ICT applications as value-added and automated architectures that encourage inter-firm alignment, transparency, operational agility, and effective interactions between people, businesses, governments, and other stakeholders (Ssewanyana, 2009).…”
Section: Theoretical Developmentmentioning
confidence: 99%
“…As such, government utilizes SMEs to achieve three main objectives which are: alleviating poverty, creating employment opportunities and promoting economic growth (South Africa, 1996). This statement was further complemented by Joubert, Schoeman, and Blignaut (1999) who stated that SMEs are often considered as the backbone of the economy and the main driver of economic growth in the country (Apulu, Lathen, & Moreton, 2011). SMEs are not only seen as an employment creator, but they also act as an absorbent of retrenched people coming from the private and public sectors (Ntsika, 2001).…”
Section: Introductionmentioning
confidence: 99%