Factors Affecting the Relationship Quality Between Coffee Farmers and Enterprises: A Case Study of the Central Highlands of Vietnam

Ha, Hoa Thi Thu; Nguyen, Dang Bach; Dang, Hoa Le; Pham, Nhung Thi Hong

doi:10.1007/978-981-19-9669-6_19

Cited by 1 publication

(1 citation statement)

References 27 publications

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“…Trust is the focal point for solid business relationship quality and implies strong reliability, confidence and integrity (Ashnai et al, 2009;Ulaga & Eggert, 2006;and Athanasopoulou, 2009;. Also, Commitment represents the utmost level of a relational tie between the buyers and sellers (Dorsch et al, 1998;Ha et al, 2023;Khan et al, 2023). Apart from Trust and Commitment, another element of "satisfaction" is considered critical in developing business relationship quality .…”

Section: Literature Review Relationship Quality and Firms' Performanc...mentioning

confidence: 99%

Performance and Continuing of Exporter-Importer Relationship: A Case Study of Pakistan’s Exporters

Siddiqui,

Tabasam,

Mahmood

et al. 2023

Int. j. bus. econ. aff.

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The main objective of this study is to explore whether the quality relationship influences the export business, which leads to the exporter's satisfaction and determines the long-term and sustainable exporter business. The study conducted a survey and collected data from 434 firms involved in the export business based on a convenience sampling approach. The companies were contacted from all over Pakistan. The study employed the partial least squares technique for the data analysis. The estimation results support all three hypotheses. The study finds a significant relationship between "relationship quality" variables and Firms' financial and strategic performance. Further, there is a significant positive relationship between firms' financial and strategic performance and exporters' satisfaction and a significant positive link between exporters' satisfaction and the continuity of the business. Based on results, practical implications for firms' management and government policymakers were found, suggesting that companies should focus on maintaining the quality relationship, and government trade incentives should be firm-specific. A model is developed where relationship quality variables, Commitment, Satisfaction, and Trust, are factors that impact export performance. This model explains how variables interact, especially in the business relationship. This model is the first attempt to investigate sustainable exports from Pakistan.

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Section: Literature Review Relationship Quality and Firms' Performanc...mentioning

confidence: 99%

Performance and Continuing of Exporter-Importer Relationship: A Case Study of Pakistan’s Exporters

Siddiqui,

Tabasam,

Mahmood

et al. 2023

Int. j. bus. econ. aff.

View full text Add to dashboard Cite

show abstract

Factors Affecting the Relationship Quality Between Coffee Farmers and Enterprises: A Case Study of the Central Highlands of Vietnam

Cited by 1 publication

References 27 publications

Performance and Continuing of Exporter-Importer Relationship: A Case Study of Pakistan’s Exporters

Performance and Continuing of Exporter-Importer Relationship: A Case Study of Pakistan’s Exporters

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