Factors associated with job satisfaction and engagement among credentialed small animal veterinary technicians in the United States

Liss, David J.; Kerl, Marie E.; Tsai, Chia‐Lin

doi:10.2460/javma.257.5.537

Cited by 6 publications

(5 citation statements)

References 22 publications

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“…Most participants also believed that taking on additional AMS responsibilities could benefit them professionally and empower them within the practice. Studies have suggested that underutilization of training and skills contributes to veterinary technician job dissatisfaction [ 21 , 22 ] Opportunities to build knowledge and skills, solve complex problems, and have a sense of autonomy have been linked to lower rates of burnout among veterinary technicians [ 22 , 23 ]. While work hours and salaries are critical drivers of retention, attrition of veterinary technicians is lower among those who feel their work is meaningful and valued [ 21 , 24 ].…”

Section: Discussionmentioning

confidence: 99%

“…The other critical barrier identified for veterinary technician AMS engagement was the substantial time constraints of daily practice. Time constraints and staffing shortages are well-documented concerns among veterinary technicians throughout studies of well-being and job satisfaction [ 21 , 22 , 24 , 38 ]. Currently, the veterinary profession in the United States is facing a significant shortage in the veterinary technician workforce [ 39 ].…”

Section: Discussionmentioning

confidence: 99%

“…CVT) or could only be performed by veterinarians (e.g. prescribing of drugs, giving advice to owners that would constitute the practice of veterinary medicine) [ 21 – 24 ]. Implementing antimicrobial stewardship programs already requires extreme care and boundaries which may or may not be complicated by adding non-prescriber paraprofessionals to the AMS team.…”

Section: Discussionmentioning

confidence: 99%

See 2 more Smart Citations

The potential role of veterinary technicians in promoting antimicrobial stewardship

Redding,

Reilly,

Radtke

et al. 2023

BMC Vet Res

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Background A core principle of antimicrobial stewardship (AMS) in veterinary settings is the need for engagement of all stakeholders; however, no studies have addressed the role of veterinary technicians in AMS specifically. The objective of this study was to qualitatively assess knowledge, opinions, and practices related to AMS among technicians. Semi-structured interviews were conducted with 33 veterinary technicians with varied backgrounds, experience and roles. Interviews centered on participants work experience and interactions with their employer, perceptions of antimicrobial resistance and overuse in veterinary medicine, observed application of AMS principles, opinions on potential opportunities for technicians to contribute to AMS and concomitant potential barriers to these opportunities. Transcripts of interviews were coded thematically by two authors, then organized into a hierarchical framework, and the characterization of codes was compared across different categories of respondents. Results Most veterinary technicians were knowledgeable about antimicrobial drugs but could not provide a complete definition of antimicrobial resistance or AMS. Most veterinary technicians could identify examples of antimicrobial misuse. Participants identified areas of client education and discussion with veterinarians as potential areas to contribute to AMS. Barriers identified included hierarchical structures of veterinary practices and time-constraints. Most participants expressed a personal interest in participating in AMS. Conclusions There is a possible appetite among some veterinary technicians to participate in AMS and they already play applicable roles in practices. Barriers such as educational needs, hierarchical structures of veterinary practices and time constraints will need to be addressed if technicians are included in AMS efforts.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

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The potential role of veterinary technicians in promoting antimicrobial stewardship

Redding,

Reilly,

Radtke

et al. 2023

BMC Vet Res

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“…Liss et al 60 published a study with 873 CVT respondents and investigated job satisfaction and individual engagement among CVTs. The results showed a mean value for CVT job satisfaction of 5.4 (1 = extremely dissatisfied and 7 = extremely satisfied).…”

Section: Job Satisfactionmentioning

confidence: 99%

Credentialed veterinary technician intrinsic and extrinsic rewards: a narrative review

Driscoll

2022

javma

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The economic literature on veterinary technicians is limited, and the AVMA Task Force on Veterinary Technician Utilization has recommended increasing veterinary technician economic research in several areas. The aim of this review was to provide an economic overview of the veterinary technician profession based on intrinsic and extrinsic rewards. Data sources for this paper include articles and texts from the veterinary, human medical, and service industries concerning veterinary technicians and from economic and psychology literature. Findings of this literature review indicated that veterinary technician intrinsic and extrinsic rewards are complex. Veterinary technicians appear to find value and meaning in their job tasks, which contribute positively toward job satisfaction and self-identity. Low financial rewards, workplace incivility, and work overload appear to be problematic for the individual veterinary technician, veterinary technician profession, and veterinary industry as a whole. The economic and psychology literature indicated that changes to the profession, such as increasing veterinary technician utilization, should simultaneously incorporate the economic needs and values of veterinary technicians and veterinary practice operators.

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“…High levels of responsibility to provide often life-saving health care to animals combined with having to manage the owners' expectations and irregular working hours can cause considerable levels of work-related stress ( 1 ). A relatively limited number of studies have investigated work satisfaction and engagement among veterinarians across the globe ( 2 – 4 ). These confirm that individuals working in the veterinary profession are regularly affected by their chosen profession.…”

Section: Introductionmentioning

confidence: 99%

Engage and enjoy–investigating predictors of employee engagement and work satisfaction in equine veterinary professionals

Elte

Acton²,

Martin³

et al. 2023

Front. Vet. Sci.

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IntroductionIndividuals working in the field of veterinary care are regularly affected by their profession. High levels of responsibility to often provide life-saving health care to animals combined with having to manage owners' expectations and irregular working hours can cause considerable levels of work-related stress among professionals in equine veterinary practice. On the positive side, research also shows that working in the veterinary profession can have a positive impact on personal wellbeing and feelings of fulfillment. A limited number of studies has investigated work satisfaction and engagement among veterinarians across the globe, and none specifically in the equine veterinary work field. The aim of the current study was to identify relevant predictors of employee engagement and work satisfaction in relation to demographic and work environment related factors in the equine veterinary profession.MethodsA cross-sectional study design was used to investigate work satisfaction and employee engagement among equine veterinary professionals from the UK, the US and the Netherlands using an online survey.ResultsResults suggest that levels of work engagement and satisfaction in the veterinary profession may be gauged using four factors. These factors encompass Pride and purpose (the extent to which personal core values align with the mission of the employer, i.e., the veterinary practice), Company culture and relationship with management (the manner in which staff members interact with each other and the management), Working conditions and compensation (formal employment conditions relating to responsibilities and rewards and levels of collegiality) and Team culture and learning possibilities (encouragement to pursue personal and professional growth).DiscussionFindings underline the importance of being particularly mindful of inexperienced colleagues, those with demanding family commitments and, where feasible, of providing employees with a modicum of autonomy in order to ensure a satisfied equine veterinary workforce.

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Factors associated with job satisfaction and engagement among credentialed small animal veterinary technicians in the United States

Cited by 6 publications

References 22 publications

The potential role of veterinary technicians in promoting antimicrobial stewardship

The potential role of veterinary technicians in promoting antimicrobial stewardship

Credentialed veterinary technician intrinsic and extrinsic rewards: a narrative review

Engage and enjoy–investigating predictors of employee engagement and work satisfaction in equine veterinary professionals

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