Factors associated with medical travel behaviours: the input–process–output perspective

Lu, Hsiao‐Yun; Wu, Wann‐Yih

doi:10.1080/13683500.2015.1072503

Cited by 14 publications

(11 citation statements)

References 56 publications

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“…The argument is that transformational leaders may successfully promote and encourage the adoption of regulatory frameworks that foster creative problem-solving and tactical flexibility. This viewpoint is consistent with Lu and Wu's (2018) interactive control systems theory, wherein managers encourage staff members to question presumptions and offer original ideas. H1: levers of controls (LOC) positively affect competitive advantage (CA).…”

Section: 1supporting

confidence: 69%

The effect of levers of control, firm’s capability, and transformational leadership on competitive advantage: A study on manufacturing firms in Indonesia

Gunawan,

Mediaty,

Kusumawati

et al. 2023

J. Infras. Policy. Dev.

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This research uses the Input-Process-Output model to investigate the impact of levers of control (LoC) on organizational aspects in Indonesia. The study views LoC as both internal and external input to an organization. It examines how transformational leadership (TL) and firm capability (FC) act as processes to integrate these elements, leading to competitive advantage (CA) as the output. Using data from 260 questionnaires, the study conducted a series of analyses, including reliability and validity checks, confirmatory factor analysis (CFA), and structural equation modelling (SEM). The results indicate that LoC significantly influences TL, FC, and CA. TL and FC have notable effects on a company’s CA, with both factors mediating the relationship between LoC and CA. TL and FC have a sequential mediation effect on the link between LoC and CA. The study also touches on its implications, boundaries, and potential areas for future exploration.

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Section: 1supporting

confidence: 69%

The effect of levers of control, firm’s capability, and transformational leadership on competitive advantage: A study on manufacturing firms in Indonesia

Gunawan,

Mediaty,

Kusumawati

et al. 2023

J. Infras. Policy. Dev.

View full text Add to dashboard Cite

show abstract

“…Secondly, this model is highly structured, with clear distinctions between inputs, processes and outputs. This clarity helps in identifying the components at each stage and understanding their relationships, which, in turn, leads to a more comprehensive picture of the situation (Lu and Wu, 2018). Thirdly, many studies have proved that the IPO model can be used to analyse the process of online learning and the factors that impact student performance.…”

Section: Literature Reviewsmentioning

confidence: 99%

Assessing the Zoom learning experience of the elderly under the effects of COVID in Hong Kong: application of the IPO model

Ching¹,

Lee²,

Wong³

et al. 2023

ITSE

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Purpose This study aims to investigate the perceptions of elderly learners in experiencing Zoom learning under the effects of COVID in the case of Hong Kong. Design/methodology/approach An online survey and focus group interviews have been conducted with quantitative and qualitative approaches, respectively. The survey design was based on the input-process-output (IPO) model conceptual framework and used to assess students’ perceptions regarding their Zoom learning experiences at the Elder Academy of Hong Kong Metropolitan University. Thereafter, selected students were invited to participate in focus group interviews to offer more in-depth comments for analysis purposes. Statistical Product and Service Solutions software and SmartPLS were used for data analysis of the survey, and content analysis was used to summarize opinions from the focus group interviews; thus, a comprehensive picture of elderly learners’ learning experiences on Zoom is presented. Findings An overall positive perception was the result of elderly learners’ Zoom learning journeys, particularly in the “input” and “process” stages of the IPO model. Yet, their perception of the “learning outcomes achieved” level in the “output” stage was lower among the rest, thus strongly affected by the factors of “interactions” and “teaching” experienced by elderly learners on Zoom. Although the perception of the youngest age group was more positive, none have agreed that Zoom learning was more favourable when compared with the traditional face-to-face mode. Originality/value Given Zoom as the short-term replacement option under the COVID pandemic, this study will provide recommendations for educators/institutions to improve their design of the whole learning process for elderly learners on the Zoom platform.

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“…This is because medical services are high in credence properties, which are attributes that make them difficult to assess without a unique level of skills and background knowledge specific to medical treatment [ 43 ]. Furthermore, previous research has indicated that medical tourists consider the perceived quality of medical care as the most critical attribute for destination selection [ 10 , 44 ], and according to [ 45 ], higher levels of perceived quality of medical care from a medical facility leads to a better corporate image of that same medical provider.…”

Section: Literature Reviewmentioning

confidence: 99%

Outbound medical tourists: The interplay of perceived quality, length of stay, group-size, post-visit destination image and revisit intention

Rahman

Martín²,

Liu³

2022

PLoS ONE

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Using halo effect as the underlying theory, we examined how perceived quality of medical care influenced components of post-visit destination image (infrastructure, attraction, value for money, and enjoyment) and how each component influenced Bangladeshi outbound medical tourists’ revisit intentions. Additionally, we examined how these relationships varied based on their length of stay (LOS) and travel-group size (TGS). Results showed a significant positive effect of the perceived quality of medical care on all four components of the post-visit destination image. Except for enjoyment, all three components had a significant positive influence on revisit intentions. All the proposed relationships were supported for medical tourists with higher LOS and TGS. However, for medical tourists with low LOS, the perceived quality of medical care did not influence value for money. Furthermore, value for money and enjoyment did not significantly influence revisit intentions for medical tourists with low LOS and TGS.

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Factors associated with medical travel behaviours: the input–process–output perspective

Cited by 14 publications

References 56 publications

The effect of levers of control, firm’s capability, and transformational leadership on competitive advantage: A study on manufacturing firms in Indonesia

The effect of levers of control, firm’s capability, and transformational leadership on competitive advantage: A study on manufacturing firms in Indonesia

Assessing the Zoom learning experience of the elderly under the effects of COVID in Hong Kong: application of the IPO model

Outbound medical tourists: The interplay of perceived quality, length of stay, group-size, post-visit destination image and revisit intention

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