Background
The COVID-19 pandemic has been a great ordeal for elderly individuals and their caregivers. Oral health care for the elderly during the pandemic would be burdensome for those in long-term care facilities. Therefore, we confirmed caregivers’ behavioral practices and stress related to oral health care and infection control for the elderly in long-term care facilities after the COVID-19 outbreak, their relationship with job evaluations, and changes according to the prolonged pandemic.
Methods
Two surveys were administered to 215 and 201 caregivers working in long-term care facilities in 2020 and 2022, respectively, during the COVID-19 pandemic. The surveys assessed caregivers’ sociodemographic characteristics and job status, infection control behaviors, psychological stress in providing oral health care to the elderly during the COVID-19 pandemic, overall job stress and job satisfaction in elderly care, and turnover intentions. We analyzed the pattern in each year, the changing trend from 2020 to 2022, and the correlations among them for the behavioral and psychological impact on caregivers by the COVID-19 outbreak using an online surveying system.
Results
After the COVID-19 outbreak, infection control behaviors (personal protection and cross-infection prevention measures) in providing oral health care to the elderly increased rapidly. The most significant stressor for caregivers in this work was the limitation of their daily lives, followed by the challenge of managing the oral health problems of elderly individuals. A low practice rate of infection control behaviors and high levels of stress related to oral health care and elderly care jobs were correlated with low job satisfaction levels and high turnover intention. As the pandemic extended over three years from 2020 to 2022, infection control behavior practice further improved, and all stressors (e.g., fear, burden, and difficulty) in oral health care for the elderly declined. Although overall job stress in older people’s healthcare was similar, job satisfaction decreased, and serious concerns about job turnover increased significantly.
Conclusions
We identified behavioral and psychological stress and changes in the oral health care of caregivers for older people during the COVID-19 pandemic. Based on these results, we should have a system to support caregivers who care for the elderly to maintain their oral health and quality of life in response to future public health crises.