Factors associated with pharmacy students' attitudes towards learning communication skills – A study among Nordic pharmacy students

Svensberg, Karin; Brandlistuen, Ragnhild Eek; Björnsdóttir, Ingunn; Sporrong, Sofia Kälvemark

doi:10.1016/j.sapharm.2017.03.055

Cited by 9 publications

(9 citation statements)

References 44 publications

(127 reference statements)

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“…This is similar to the findings in the two quantitative Nordic studies, which concluded that student pharmacists in the Nordic countries were not satisfied with the patient directed CST they had received and that students had moderately positive attitudes towards CST [23,24]. Factors associated with positive attitudes towards learning communication skills were a newer pharmacy program, being female, acknowledging a need for improving one’s communication skills and believing one’s communication skills are not the result of personality [24]. Currently the vast majority of research on communication skills and student pharmacists explores their attitudes by applying quantitative research methods [22,24,25,26].…”

Section: Introductionsupporting

confidence: 84%

“…A quantitative American study that measured student pharmacists’ satisfaction with communication teaching methods found that students are more satisfied with nontraditional and non-didactic CST [22]. This is similar to the findings in the two quantitative Nordic studies, which concluded that student pharmacists in the Nordic countries were not satisfied with the patient directed CST they had received and that students had moderately positive attitudes towards CST [23,24]. Factors associated with positive attitudes towards learning communication skills were a newer pharmacy program, being female, acknowledging a need for improving one’s communication skills and believing one’s communication skills are not the result of personality [24].…”

Section: Introductionsupporting

confidence: 58%

“…Factors associated with positive attitudes towards learning communication skills were a newer pharmacy program, being female, acknowledging a need for improving one’s communication skills and believing one’s communication skills are not the result of personality [24]. Currently the vast majority of research on communication skills and student pharmacists explores their attitudes by applying quantitative research methods [22,24,25,26]. Other studies have focused on the specific teaching methods that can be used to structure CST in pharmacy education; such as blended learning, simulated patients and scaffolding [27,28,29].…”

Section: Introductionmentioning

confidence: 99%

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A Qualitative Study on Danish Student Pharmacists’ Attitudes Towards and Experience of Communication Skills Training

et al. 2019

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As the pharmacy profession evolves, good communication skills are vital for securing the safer and more rational use of medicines. Currently there is a lack of qualitative studies researching European student pharmacists’ and their experience with communication skills training (CST). This qualitative study aimed to fill this gap by exploring Danish student pharmacists’ attitudes towards, and experiences of, CST. Focus group interviews were conducted with a heterogeneous sample of Danish student pharmacists in 2016. Interviews were audio recorded, transcribed verbatim and analyzed inductively. Fifteen students participated in three focus groups. Five categories identified as key aspects were: professional communication vs. normal conversation, motivation to engage in training, how to learn communication skills, experience with CST and universities’ role in teaching communication skills. In conclusion, there were both positive and negative attitudes towards CST among the participants. However, they had little experience with CST. Bloom’s taxonomy of the affective domain and Kolb’s experiential learning model appear to be useful in understanding students’ attitudes towards CST. Pharmacy educators can use this study to structure and improve their CST curricula by knowing what influences students’ attitudes towards CST.

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Section: Introductionsupporting

confidence: 84%

Section: Introductionsupporting

confidence: 58%

Section: Introductionmentioning

confidence: 99%

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A Qualitative Study on Danish Student Pharmacists’ Attitudes Towards and Experience of Communication Skills Training

et al. 2019

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“…Interestingly, when thinking about how cultural awareness and how cultural differences may impact on pharmacy practice, one pharmacist referred to a student who came from another culture. He commended the student for her self-awareness and cultural awareness, both of which are qualities that are highly desirable in Pharmacy students [20,50,51]. Pharmacist 34 explained: “Our student is Egyptian Muslim and she has made us more aware of her Muslim culture and historic background.…”

Section: Resultsmentioning

confidence: 99%

Pharmacy practitioners’ lived experiences of culture in multicultural Australia: From perceptions to skilled practice

Fejzic

Barker

2019

PLoS ONE

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Objectives The Code of Ethics of pharmacy practitioners in Australia recognises the obligation to provide care to patients in a culturally safe and responsive manner. The aim of this exploratory study was to examine how Australian community pharmacists understand and experience the concept of ‘culture’ in their everyday practice environment. Methods Voluntary, semi-structured interviews were conducted at community pharmacy placement sites in South-East Queensland, Australia. Pharmacists were asked to recall an incident that evoked their cultural awareness during the course of their practice. The question stated, verbatim: “We are preparing our students to be pharmacists in a highly multicultural community. Can you think of an incident where you learnt something about another person’s culture or it made you more aware of your own culture? Please briefly describe the incident.” Reportable responses were collected from 59 of the 92 visited pharmacists. These responses were audio-recorded and transcribed. The data were collated and analysed through iterative, reflexive, thematic analysis using constant comparison. Results and significance The responses provided a rich selection of lived experiences within Australian multicultural pharmacy practice, describing professional dilemmas, fears and the strategies employed to overcome practice challenges. Six main response categories were identified: (i) Language/communication challenges, (ii) Cultural attitudes and behaviours, (iii) Exposure to culture due to pharmacy location, (iv) Religion, gender, and age, (v) Prejudiced/perceived racist attitudes and discrimination towards ‘other’ cultures, (vi) Perceived ‘sameness’ of different cultures. The study has provided valuable insights into community pharmacists’ experiences of culture in their day-to-day professional practice, also highlighting the associated strategies used to maintain a high standard of practice. There is merit in ensuring that the pharmacy curriculum and professional development programs are designed to respond to the ethical obligation of pharmacists to practise in a culturally safe, responsive manner that acknowledges and incorporates the importance of culture, cultural differences and intercultural relations, while addressing culturally unique needs in a skilled and professional manner.

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“…Considering that students attitudes toward learning may be influenced by personal characteristics [12][13][14], students' personality traits may play an important role [15]. If personality traits are associated with attitudes toward learning, then the identification and analysis of these traits could support teachers to promote teaching activities…”

Section: Introductionmentioning

confidence: 99%

The impact of personality traits on attitudes toward learning communication skills

Franco

Cecílio-Fernandes

et al. 2020

Sci Med

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Aims: The aim of this study was to investigate the association between personality traits and attitudes toward learning communication skills in undergraduate medical students. The relation between students’ attitudes and personality trait could help us identify those who those who will need more support to develop communication skills, based on their personality traits.Methods: The data was collected data from an intentional and cross-sectional sample composed of 204 students from three Brazilian universities. The students answered questionnaires containing the Communication Skills Attitude Scale (CSAS-BR) and the Big Five Mini-Markers (BFMM) for personality. Data were analyzed using frequency calculations, principal components analysis, and the multiple linear regression model.Results: Seven among 26 items of the original Communication Skills Attitude Scale (CSAS) presented factor loads lower than |0.30| and must be excluded in the CSAS -BR that showed one domain including positive and negative attitudes. The value of Cronbach’s alpha of the 19-item scale was 0.894. The BFMM showed similar dimensional results with five domains with Cronbach’s alpha values of 0.804 for Extroversion, 0.753 for agreeableness, 0.755 for conscientiousness, 0.780 for neuroticism and 0.668 for openness. There were positive and statically significant linear associations with the CSAS-BR and agreeableness (β: 0.230, p<0.001), extraversion (β: 0.150, p=0.030), and openness to experience (β: 0.190, p=0.010). These personality factors drive social interactions and interpersonal relations, which involve the tendency to be friendly, flexible, and cooperative; to show a willing disposition; and the ability to actively engage with others. Conclusions: Based on the methods applied in this study, the results demonstrated a relation between agreeableness, extraversion and openness to experience with attitudes on communication skills in students from three Brazilian universities. Our results suggest that the evaluation of personality traits can contribute to the recognition of students for whom the establishment of special teaching strategies can improve communication skills.

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Factors associated with pharmacy students' attitudes towards learning communication skills – A study among Nordic pharmacy students

Cited by 9 publications

References 44 publications

A Qualitative Study on Danish Student Pharmacists’ Attitudes Towards and Experience of Communication Skills Training

A Qualitative Study on Danish Student Pharmacists’ Attitudes Towards and Experience of Communication Skills Training

Pharmacy practitioners’ lived experiences of culture in multicultural Australia: From perceptions to skilled practice

The impact of personality traits on attitudes toward learning communication skills

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