Factors Associated With the Differences in the Safety Attitudes Questionnaire 2006 Short Form Assessment of the Management of Croatian Hospitals

Bulajić, Maša; Bezić, Heri; Plavec, Davor

doi:10.22598/pi-be/2017.11.2.9

Cited by 3 publications

(3 citation statements)

References 21 publications

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“…This adapted version, the SAQ – Ambulatory Version (SAQ-AV), was found to be a reliable tool for comparing attitudes across different professional groups of healthcare providers outside hospitals [5, 10, 11]. Its shorter version, the SAO Short Form is being increasingly used in many countries [9, 12–18]. …”

Section: Introductionmentioning

confidence: 99%

Safety culture in the primary health care settings based on workers with a leadership role: the psychometric properties of the Slovenian-language version of the safety attitudes questionnaire – short form

Klemenc–Ketiš

Makivić

Poplas-Susič

2018

BMC Health Serv Res

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BackgroundSafety culture describes leader and staff interactions, attitudes, routines, awareness, and practices within an organisation. With this study, we aimed to determine the psychometric properties of the Slovenian-language version of the Safety Attitudes Questionnaire (SAQ) – Short Form in primary health care settings.MethodsThis was a cross-sectional study in the largest primary health care in Slovenia. We invited all employees with a leadership role to participate in the study (N = 211). We used the Slovenian-language version of the SAQ – Short Form.ResultsThere were 154 participants in the final sample (73.0% response rate), of which 136 (88.3%) were women. The mean age of the sample was 46.2 ± 10.0 years. Exploratory factor analysis put forward six factors: 1) Perceptions of Management; 2) Stress recognition; 3) Teamwork Climate; 4) Communication; 5) Safety Climate; 6) Working Conditions and Satisfaction. This model explained 61.7% of the variance of the safety culture in the primary health care setting. The reliability of the whole scale and of the six factors, assessed using Cronbach’s alpha, was all above 0.78.ConclusionThe results of our study suggests that the Slovenian-language version of the SAQ – Short Form with six factors could be a reliable and valid tool for measuring the safety culture in the primary health care workers with leadership role In Slovenia. The Slovenian version differed from the original SAQ – Short Form and the majority of other translated versions. Also, the data was from one health centre only and therefore we cannot draw strong conclusions on its external validity.

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Section: Introductionmentioning

confidence: 99%

Safety culture in the primary health care settings based on workers with a leadership role: the psychometric properties of the Slovenian-language version of the safety attitudes questionnaire – short form

Klemenc–Ketiš

Makivić

Poplas-Susič

2018

BMC Health Serv Res

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“…It seems that smaller hospitals allow for better communication and thus enable better safety climate. This might be a reasonable explanation for the association between the size of the hospital and the safety climate, job satisfaction and working conditions (Bulaji , 2017).…”

Section: Methodsmentioning

confidence: 92%

Effects of hospital consolidation in Croatia assessed by safety attitudes questionnaire 2006 short form

Bulajić¹,

Plavec

Lazibat

2020

Ekon. pregl. (Online)

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On several occasions hospitals in Croatia have been a subject to consolidation. The purpose of the consolidations was savings gained by merging some of the services, especially in the hospitals which are geographically close to each other. The available published research results have shown that the smallest hospitals in Croatia achieve highest results for safety measured by the Safety Attitudes Questionnaire 2006 Short Form (SAQ). Further investigation and management of the SAQ data obtained in 2016 has proven that the analyzed independent hospitals with up to 500 beds, compared to the consolidated hospitals, achieve significantly better results with regard to Working Conditions, Management’s Attitude, Job Satisfaction and overall SAQ results. In terms of expenditures expressed as the index change of expenditures from year 2006 (2006 having an index of 100), no significant differences were found. However, the highest rise in the expenditures is found for consolidated hospitals with >500 beds, while the hospitals with <500 beds, either consolidated or not, show the same trend in the change of expenditures during the period 2006-2015. These findings should be considered when deciding upon hospitals consolidation in Croatia.

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“…The knowledge of Croatian patients about clinical trials is overall rather low, and they are mostly not aware of trial registries and the availability of information for patients on clinical trials (33). Furthermore, the number of clinical trials in Croatia is declining (34). Patients' complaints regarding the Right to Preventive Measures were also identi ed in just a few cases.…”

Section: Discussionmentioning

confidence: 99%

Reporting Violations of European Charter of Patients’ Rights: Analysis of Patient Complaints in Croatia

Karačić

Viđak

Marušić

2021

Preprint

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Background The European Charter of Patients' Rights (ECPR) presents basic patients' rights in health care. We analysed the characteristics of patients' complaints about their rights through the official system and non-governmental organizations in Croatia. Methods The official system for patients ’complaints in Croatia does not have a common protocol but there are different modes for addressing patient complaints. In this cross-sectional study, we analysed the reports about patients’ complaints from the regional committees sent to the Ministry of Health and mapped the complaints received by the Croatian Association for the Protection of Patient’s Rights (CAPR) to ECPR. Results The official data from the Ministry of Health in 2017 and 2018 included only 289 individual complaints from 10 out of 21 counties. Complaints were most frequently related to secondary and tertiary healthcare institutions and details were not provided. CAPR had 301 complaints about violations of patients ’rights. The most common complaint was the Right of Access to health care (35.3%) followed by the Right to Information (29.9%) and the Right to Safety (21.7%). The fewest complaints were about the Right to Complain (1.9%), Right to Innovation (1.4%), Right to Compensation (1.4%), and Right to Preventive Measures (1.0%). Conclusions Reporting and dealing with patients’ complaints about violations of their patients’ rights is not effective in systems with parallel but uncoordinated complaints pathways. Mapping patient's complaints to the ECPR is a useful tool to assess the perception of patients’ rights and to plan actions to improve the complaints system for effective health care.

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Factors Associated With the Differences in the Safety Attitudes Questionnaire 2006 Short Form Assessment of the Management of Croatian Hospitals

Cited by 3 publications

References 21 publications

Safety culture in the primary health care settings based on workers with a leadership role: the psychometric properties of the Slovenian-language version of the safety attitudes questionnaire – short form

Safety culture in the primary health care settings based on workers with a leadership role: the psychometric properties of the Slovenian-language version of the safety attitudes questionnaire – short form

Effects of hospital consolidation in Croatia assessed by safety attitudes questionnaire 2006 short form

Reporting Violations of European Charter of Patients’ Rights: Analysis of Patient Complaints in Croatia

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