“…Other studies utilize individual‐level measures of impact such as enhanced job‐related competence, job satisfaction, organizational commitment, and worker motivation (Huang, ; Pajo et al, ; Roffe, ; Rowden, ). Moreover, the majority of studies make implicit reference to the need for all HRD activities to positively impact on some aspect of organizational functioning such as through enhanced learning agility, reduced skills gaps, or other operational enhancements (e.g., Collins & Smith, ; Panagiotakopoulos, ; Walker, Redmond, Webster, & Le Clus, ; Westhead, ).…”