2019
DOI: 10.24251/hicss.2019.730
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Factors Influencing Communication and Collaboration in Enterprise Architecture Development

Abstract: Communication and collaboration in Enterprise Architecture (EA) development have always been challenging. This paper contributes to the field of EA by investigating the factors that influence communication and collaboration in EA development. Data was collected from 14 large organizations in various industries regarding their EA development. Adopting the grounded theory method, we identified 20 factors that influence communication and collaboration in EA development and further categorized them into social, te… Show more

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Cited by 5 publications
(4 citation statements)
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“…Earlier research suggests that communication and collaboration problems must be solved to create impactful EA artifacts [6,7,13]. In this paper, we studied how contextual communication and collaboration problems are addressed in the EA projects.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Earlier research suggests that communication and collaboration problems must be solved to create impactful EA artifacts [6,7,13]. In this paper, we studied how contextual communication and collaboration problems are addressed in the EA projects.…”
Section: Discussionmentioning
confidence: 99%
“…Communication and collaboration problems have been identified as being common in EA projects, which also explains other EA obstacles [7]. As communication and collaboration are influenced by twenty factors [6], ranging from technical to organizational and personal issues, solving them is not easy. However, it is vital for the EA projects as they are a means for engaging the stakeholders [27], especially when they have varying backgrounds and experiences [12].…”
Section: Introductionmentioning
confidence: 99%
“…Coordination and collaboration challenges related to EA initiatives across sub-organisations are well-known phenomena in the public sector (Ross, Weill and Robertson, 2006;Janssen and Hjort-Madsen, 2007;Dang and Pekkola, 2016;Banaeianjahromi and Hekkala, 2019). The situation becomes tougher the more autonomous the sub-organisations are (Boh and Yellin, 2006); hence, it is important to address autonomy to maintain coherence in an organisation (Zadeh, et al, 2014).…”
Section: Discussionmentioning
confidence: 99%
“…To improve communication and collaboration skills for MSMEs, several strategies can be implemented. First, it is important to recognize the importance of technology for business and improve capabilities in internet technology management (Banaeianjahromi & Hekkala, 2019). Second, improving communication skills for partners in managing websites and social media marketing can help in communicating products effectively and building a list of regular customers (Stoltenberg, 2015).…”
Section: ) Communication and Collaborationmentioning
confidence: 99%