Factors influencing online health information search: An empirical analysis of a national cancer-related survey

Xiao, Nan; Sharman, Raj; Rao, H. Raghav; Upadhyaya, Shambhu

doi:10.1016/j.dss.2012.10.047

Cited by 305 publications

(236 citation statements)

References 62 publications

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“…Her study proposed that five factors including problematic situation can influence the choice of information sources, but did not specify how the problematic situation will affect source selection. Xiao et al (2014) found that perceived health status could affect both frequency and diversity of online search of health information, but there was no evidence that perceived health status could lead to using the Internet as a preferred source for health information. So when considering information-seeking behavior, along with having a direct impact on search intention, situation is found to have an interactional effect on other factors.…”

Section: Research Papermentioning

confidence: 99%

Seeking Health Information Online: The Moderating Effects of Problematic Situations on User Intention

Xia

Deng

Liu

2017

Journal of Data and Information Science

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Purpose: This study investigates how online user intention in searching health information is affected by problematic situations.Design/methodology/approach: Based on the Theory of Reasoned Action, the Technology Acceptance Model, and Sense-making theory, we propose two dimensions of problematic situations: urgency and severity of health issues being searched online. Data were collected through a questionnaire survey among 214 Wuhan University students and analyzed using hierarchical regression analysis.Findings: Perceived usefulness, perceived ease of use, and subjective norm can influence user intention to seek health information online. The urgency of problematic situations has a negative moderating effect on the relationship between perceived ease of use and user intention and the relationship between subjective norm and user intention. The severity of problematic situations has a negative moderating effect on the relationship between subjective norm and user intention. Research limitations:The respondents of the survey are limited to students in one Chinese university, so whether this study's results can be applied to another population or not remains to be verified. In addition, only two dimensions of problematic situations are considered in this study. Practical implications:The paper puts forward the moderating effect of problematic situations and verifies it, which is the compensation for online health information-seeking behavior research. Besides, our analyses have implications for professional design of health care systems and related consumer information searches, and improve their performance.Originality/value: Previous work has reported the effects of problematic situation on user intention to seek health information online, ignoring its influence on other factors. This empirical study extends that work to identify the influence of problematic situation when seeking intention-behavior data in two dimensions, urgency and severity.

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Section: Research Papermentioning

confidence: 99%

Seeking Health Information Online: The Moderating Effects of Problematic Situations on User Intention

Xia

Deng

Liu

2017

Journal of Data and Information Science

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“…Similarly, health-related use of technology may affect health behavior. For example, online health information may cause individuals to change their perceptions about health [31] and to adopt positive health behaviors [2]. Several studies support these claims regarding the health-related Internet use.…”

Section: Technology and Health Behavior Changesmentioning

confidence: 58%

“…During the last two decades, the Internet has become one of the dominant sources of health information, mainly due to facilitated access [1] and the possibility of retrieving relevant health information [2]. Among other things, health information was found to increase health literacy [3,4], help individuals develop intentions to change health habits [5] and enable them to carry out these changes [1].…”

Section: Introductionmentioning

confidence: 99%

They Have Needs, They Have Goals: Using Communication Theories to Explain Health-Related Social Media Use and Health Behavior Change

Mano¹

2017

MOJPH

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Today many people use social media sites such as Facebook, Twitter and YouTube. Despite extended research on the use of social media for health-related issues, little research attention has been devoted to understanding the goals and needs behind such use and its effects on health behavior. The goal of this study is to fill this research gap by employing Uses and Gratifications theory and Media System Dependency theory. The data for this study were collected through six focus groups of internet users in Israel. The findings show that people utilize a number of social media sites for health purposes, according to specific needs and goals. These needs and goals motivate individuals to choose timing, search language and search topics and to establish criteria for assessing the quality of information and its publishers. The social media is perceived to influence health behavior on different levels.

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“…In addition, although the importance of health emotion in technology adoption behavior emerged in recent years [22,23], the impact of this factor on patient portal use is still unexplored and remained unknown. Thus, I present a research model and empirically test the hypotheses presented in this paper in an effort to understand the interplay between these factors to influence individuals' healthcare technology adoption behavior.…”

Section: Health Status Emotion In Healthcarementioning

confidence: 99%

“…Xiao et al [22] very recently conducted an empirical study and reported that individuals with poor health status have high health emotion and are frequent visitors to online chat rooms for seeking health-related information than those with good health and low health emotion. Xiao et al's study supports findings of another previous study in the contexts of Internet health information use [43], where higher health emotion leads to higher level of healthcare technology usage.…”

Section: Individuals' Health Status Emotionmentioning

confidence: 99%

Does Personality Matter When We Are Sick? An Empirical Study of the Role of Personality Traits and Health Emotion in Healthcare Technology Adoption Decision

Rahman

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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Factors influencing online health information search: An empirical analysis of a national cancer-related survey

Cited by 305 publications

References 62 publications

Seeking Health Information Online: The Moderating Effects of Problematic Situations on User Intention

Seeking Health Information Online: The Moderating Effects of Problematic Situations on User Intention

They Have Needs, They Have Goals: Using Communication Theories to Explain Health-Related Social Media Use and Health Behavior Change

Does Personality Matter When We Are Sick? An Empirical Study of the Role of Personality Traits and Health Emotion in Healthcare Technology Adoption Decision

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