Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients

Szabó, Réka Magdolna; Buzás, Norbert; Braunitzer, Gábor; Shedlin, Michele Goldzieher; Antal, Mark Ádám

doi:10.3390/dj11090203

Cited by 6 publications

(1 citation statement)

References 53 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The orthodontic set-up represents also an excellent clinical tool to improve communication with the patient since it allows one to visualize the aesthetic expectations and, at the same time, to improve the perceptions of the treatment process and outcomes. Being more conscious and confident with the treatment experience, satisfaction of treatment outcomes increases (44)(45)(46). In this regard, the patient was satisfied with the results achieved that she perceived as consistent with the virtual diagnostic setup illustrated before treatment.…”

Section: Discussionmentioning

confidence: 75%

Digital orthodontic setup and clear aligners system for treating adult patients with periodontitis: a descriptive case report

Ronsivalle,

Malara,

Cicciù

et al. 2024

Front. Dent. Med

View full text Add to dashboard Cite

This case report describes the treatment of an adult female patient with a history of periodontitis (Stage 3 -Grade B) and presenting significant crowding in both maxillary and mandibular arches. After periodontal stabilization, the patient underwent orthodontic treatment with clear aligners (CAT) for less than one year. CAT provided an effective quantitative and qualitative control of the forces applied to resolve the malocclusion. This case report provides a detailed description of the clinical strategy and features associated with the clear aligners system which were considered ideal tools for treating periodontal patients during the decisional workflow. The orthodontic treatment goals have been successfully achieved considering functional, periodontal, and aesthetics expectations. Several characteristics of clear aligners could support the recurrence of this orthodontic system for treating patients with a history of periodontitis or at risk of periodontal damage.

show abstract

Section: Discussionmentioning

confidence: 75%

Digital orthodontic setup and clear aligners system for treating adult patients with periodontitis: a descriptive case report

Ronsivalle,

Malara,

Cicciù

et al. 2024

Front. Dent. Med

View full text Add to dashboard Cite

show abstract

Instagram and clear aligner therapy: A content analysis of patient perspectives

Grassia,

d'Apuzzo,

Alansari

et al. 2024

Seminars in Orthodontics

View full text Add to dashboard Cite

A study of dentists’ explanations and patient-dentist communication among older adults in Japan

Hamasaki,

Hagihara

2024

BMC Oral Health

View full text Add to dashboard Cite

Background In recent years, the proportion of elderly people in the total patient population has been increasing owing to the rapid aging of Japanese society. However, little is known about the age-specific healthcare communication challenges within the field of dentistry. Therefore, this study aimed to examine the relationship between dentists’ explanations and patient-dentist communication among elderly patients. Methods The study included 146 dentist-elderly patient pairs from Fukuoka Prefecture, Japan. A questionnaire was administered to pairs of dentists and patients. The survey was conducted between June 2021 and April 2022. We examined the relationships among the survey items: dentist demographics, patient demographics and sufficiency of the dentist explanations, and patient-dentist communication. The logistic regression analysis was conducted to examine the patient’s mode of visiting the dentist as the objective variable, sufficiency of the dentist explanations, patient-dentist communication, dentist, and patient factors as explanatory variables. Results About 30% of patients felt that explanations of “Comparison with other treatment methods,” “Treatment period,” and “Treatment prognosis” were not sufficient. Among these items, a significantly higher percentage of respondents found the dentist’s explanations sufficient when they were treated by more than one dentist. Many good communication factors were significantly associated with the dentist being younger and having a preventive practice. Multivariate analysis revealed a significant association between sufficiency of the dentist explanations and patients’ regular dental visits. Conclusion Adequate explanations by dentists for elderly patients were significantly associated with the dentist factor. Improving the quantity and quality of the dentists’ explanations of treatment may improve patient satisfaction and promote regular dental visits.

show abstract

Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients

Cited by 6 publications

References 53 publications

Digital orthodontic setup and clear aligners system for treating adult patients with periodontitis: a descriptive case report

Digital orthodontic setup and clear aligners system for treating adult patients with periodontitis: a descriptive case report

Instagram and clear aligner therapy: A content analysis of patient perspectives

A study of dentists’ explanations and patient-dentist communication among older adults in Japan

Contact Info

Product

Resources

About