Factors Influencing Patients’ Attitudes to Exchange Electronic Health Information in Saudi Arabia: An Exploratory Study

Abstract

Abstract-Health Information Exchange (HIE) systems electronically transfer patients' clinical, demographic, and health-related information between different care providers. These exchanges offer improved health care quality, reduced medical errors and health care costs, increase patient safety and organizational efficiency. However, technologies cannot bring such improvements if patients are reluctant to share personal health information which could impede the success of HIE system. The purpose of this study is to identify different factors that determine patients' acceptance for sharing their medical information among different care provider. Based preliminary on the Theory of Planned Behavior (TPB) and Technology Acceptance Model (TAM) combined with patients' perspective an integrated model is proposed. A questionnaire survey is conducted to measure the proportion of respondents' willingness to share their information with the residence of the eastern province of Kingdom of Saudi Arabia. A sample of 300 respondents over 18 years of age is collected. Basic descriptive statistical analysis, reliability and validity assessment is conducted to analyze data and measure the goodness of model. Furthermore, Structural Equation Modelling is used to test research hypothesis. The finding shows that perceived benefit, perceived risk, subjective norms and attitude are the main predictors of patients' willingness or unwillingness to share their health information. The study revealed that more attention should be directed to these factors during the design and implementation of future HIE system to avoid expected barriers.

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

“…It includes factors involved in this study that have an influence on ERMS adoption, notably in the O&G sector (Abdulkadhim et al , 2015; Mukred et al , 2019a). It also encompasses the actual compatibility of the system in terms of linking it with a new system of software, hardware or networks, and how they are successfully adapted to achieve ERMS best practice (Al-Khalifa et al , 2016; Ambira, 2016; Yusof and Chell, 2002). Thus, technological contexts can have a positive or negative influence on the management of records for accountability, depending on how they are used.…”

“…Hence, the technology dimension comprises a significant set of factors influencing system adoption, which has many associated advantages. Rapid advances in technology have led to major changes in the operations of organizations (Al-Khalifa et al , 2016; Komba, 2013). An ERMS is more likely to be accepted as a required technical and technology support for information management in the organization if it is implemented as a part of business continuity and as an independent system (An and Wang, 2010; Duranti, 2012; Sittig et al , 2014).…”

Measuring the willingness to share personal health information: a systematic review

“…Regarding health care quality improvement, an increasing number of countries are adopting EHR, a tool that is expected to enable safe and high-performing data exchange among health policy-makers, providers, and patients ( 60 ). Patients are willing to share their PHI using EHR, especially with providers involved in their care, and to facilitate health information exchange between them ( 61 – 68 ). Nevertheless, selecting the PHI to share with EHR makes patients more comfortable and increases their willingness to adopt EHR ( 69 ).…”

Key Factors Affecting Knowledge Sharing in Developed and Developing Countries: a specific focus on Saudi Arabia

“…Several variables, including the availability of technology [62], [63], cultural values [17], [58], the desire of individuals to share knowledge [58], and the availability of trustworthy and accurate information [64], [65], can either promote or inhibit knowledge sharing in Saudi Arabia. Many studies about factors that enable or hinder knowledge sharing in Saudi Arabia from different sectors have been reviewed; see Table III.…”

“…Education, Saudi Arabian organisations [17], [65] Interpersonal trust, trust, privacy Educationm, Health [64], [65] Perceived and perceived ease of use Education, Health Information [64], [65] Motivation and reward system Education, Saudi Arabia Organization, eLearning Virtual Communities, Saudi Telecom STC [17], [34], [63], [65] Management support Telecommunications [17] Nature of knowledge Universities [60] Information and communication technology…”