Factors Influencing the Intention of Actors in Hospitals to Use Indoor Positioning Systems: Reasoned Action Approach

Abstract

Background Indoor positioning systems (IPS) have become increasingly important for several branches of the economy (eg, in shopping malls) but are relatively new to hospitals and underinvestigated in that context. This research analyzes the intention of actors within a hospital to use an IPS to address this gap. Objective To investigate the intentions of hospital visitors and employees (as the main actors in a hospital) to use an IPS in a hospital. Methods The reasoned action approach was used, according to which the behavior of an individual is caused by behavioral intentions that are affected by (1) a persuasion that represents the individual’s attitude toward the behavior, (2) perceived norms that describe the influence of other individuals, and (3) perceived norms that reflect the possibility of the individual influencing the behavior. Results The survey responses of 323 hospital visitors and 304 hospital employees were examined separately using SmartPLS 3.3.3. Bootstrapping procedures with 5000 subsamples were used to test the models (one-tailed test with a significance level of .05). The results show that attitude (β=.536; P<.001; f²=.381) and perceived norms (β=.236; P<.001; f²=.087) are predictors of hospital visitors’ intention to use an IPS. In addition, attitude (β=.283; P<.001; f²=.114), perceived norms (β=.301; P<.001; f²=.126), and perceived behavioral control (β=.178; P=.005; f²=.062) are predictors of hospital employees’ intention to use an IPS. Conclusions This study has two major implications: (1) our extended reasoned action approach model, which takes into account spatial abilities and personal innovativeness, is appropriate for determining hospital visitors’ and employees’ intention to use an IPS; and (2) hospitals should invest in implementing IPS with a focus on (a) navigational services for hospital visitors and (b) asset tracking for hospital employees.

Indoor positioning systems in hospitals: A scoping review

“…It is Figure 1. Functional setup of an exemplary IPS in a hospital 18 (image sources: Refs. [19][20][21][22] dedicated to "map" the relevant literature in the field of interest 23 and provides a search strategy, a standardized data extraction form and a risk of bias assessment.…”

Research and Implementation of Indoor 3D Positioning Algorithm Based on LED Visible Light Communication and Corresponding Parameter Estimation

“…The ideal specular reflection is mainly to consider that the photon emitted by the LED lamp at the emitter end is incident on an ideal smooth plane at a certain angle and then reflected at the same angle as the angle of incidence, so the reflected light of the ideal smooth surface can only be seen in the direction of reflection. The full diffuse reflection model mainly considers that the photons are emitted from the emitting source and then transmitted again after receiving through the wall, and the photons are uniformly emitted in all directions with the wall receiving point as the center, so the reflected light can be observed at every angle near the wall [ 19 ].…”

Determining design criteria for indoor positioning system projects in hospitals: A design science approach

“…Indoor positioning systems (IPSs) are important forms of information in hospitals as they allow visitors, patients, and doctors to better travel through space, thus reducing navigation times, avoiding unnecessary detours, and contributing to an increase in hygiene. 1 Improved navigation is especially important for hospitals that experience many non-frequent visitors and patients, have technical devices spread throughout the hospital, have large building structures, and have changeable layouts as rooms are booked for different purposes. While IPS is available for use, the overwhelming majority of hospitals have not installed an IPS, though many are interested in doing so.…”

“… 3 , 4 Additionally, previous studies have carried out case studies of IPSs in hospitals 5 and identified the requirements of stakeholders. 1 , 6 Thus, existing knowledge can be used to design and develop an artifact according to design science research 7 , 8 that aims to facilitate future IPS implementations. Based on the above, we pose the following research question: Which factors are relevant to design and demonstrate an artifact that facilitates future IPS implementations?…”