Factors influencing the Thai elderly intention to use smartphone for e-Health services

Technology Acceptance Model for Mobile Health Systems

“…Authors in [1] assessed m-health acceptance and sustainability from healthcare professionals" point of view using task Technology Fit (TTF) model. Third, prior studies of [13], [14], [6], [3] and [17] addressed positive aspects of technology acceptance, paying less attention to the factors that may negatively affect the acceptance of technology. Finally, according to our knowledge and research, no previous assessment model addresses the political and managerial barriers that inhibit mobile health services acceptance [1].…”

“…People readiness to receive mobile health services are affected by the perspective of other people. Several researches [3] and [13] found that the social influence have a directly affect intention to use. Therefore, we assume that: H4.a: Social influence has a positive effect on intention to use mobile health services.…”

“…Mobile health technology can offer large benefits to all countries, lead to economic growth and promise a better life for individuals. Several studies show that the emotional value, quality value, price value and social value consider the main parts of perceived value [23], [13] and [24]. Emotional value expresses the pleasure and an enjoyment when user accepts mobile health services, social value reflects social approval and acceptance.…”

“…The measure for resistance to change was adapted from [29]. The measure for perceived value was adapted from [23] and [13]. The measure for facilitating conditions was adapted from [25] [13].…”

“…Authors in [10], [11] and [12] addressed the psychology aspect (e.g., resistance to change and technology anxiety). [13], [14], [6] and [3] focus on positive aspects of technology acceptance, paying less attention to the factors and negative impressions that may affect the acceptance of technology. Most previous studies on the acceptance of m-health are seen from healthcare professionals perspective as summarized by [6].…”