Factors of Interpersonal Behavior and Judgment in Social Groups

Mehrabian, Albert; Ksionzky, Sheldon

doi:10.2466/pr0.1971.28.2.483

Cited by 7 publications

(5 citation statements)

References 9 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…These and other variables loaded on a factor labeled affiliative behavior. A second study by Mehrabian and Ksionzky (1971) found much the same pattern of factor loadings for the same variables as those used in the Mehrabian study. It is interesting to note that in both of these factor analyses, distance between the interactants was not associated with the affiliative behavior factor.…”

Section: Nonverbal a Ffiliative Expressiveness And Uncertaintysupporting

confidence: 56%

See 1 more Smart Citation

Some Explorations in Initial Interaction and Beyond: Toward a Developmental Theory of Interpersonal Communication

Berger¹,

Calabrese²

1975

Human Comm Res

2,196

1,667

View full text Add to dashboard Cite

This paper provides a theoretical perspective for dealing with the initial entry stage of interpersonal interaction. The seven axioms and 2 1 theorems presented suggest a set of research priorities for studying the development of interpersonal relationships. The paper concludes with a discussion of some of the problems to be considered if the theory is to be extended beyond the initial stages of interaction.When communication researchers have conducted empirical research on the interpersonal communication process, they have tended to employ social psychological theories as starting points. Theories relevant to such areas as person perception, social exchange, and interpersonal balance have frequently been employed as frameworks from which to derive testable hypotheses about the interpersonal communication process. While it is true that Newcomb's (1953) balance formulation and subsequent research on the acquaintance process (Newcomb, 1961) do include communication-relevant constructs, his theory does not focus on several important aspects of interpersonal communication. Obviously, Asch's (1 946) work in the area of person perception and subsequent developments in that area (Kaplan & Anderson, 1973) are also relevant to the study of interpersonal communication. However, here too we find that these formulations do not directly focus upon the interpersonal communication process.The present model seeks to remedy this situation by employing communication-relevant constructs which, in turn, lead to the formation of hypotheses which directly involve communication behavior. In constructing the theory, we have elected to focus our attention on the initial phases of interaction between strangers. Our hope is that through subsequent research and theoretical extension, the model can be used to make predictions about and explain interpersonal communication phenomena which occur later in relationships. In our explication of the model, we have attempted to include previous research findings which lend support to our axioms and theorems. DEVELOPMENTAL STAGESBefore we consider specific constructs and their relationships with each other, we feel it useful to provide some idea of the possible stages by which the communication transaction might be viewed. For purposes of the discussion, it is assumed that the persons involved in the communication transaction are strangers. We have labeled the first stage of the transaction the entry phase. One reason for the use of the term "entry" is that when strangers are faced with each other in a particular situation, their communication behaviors are, in part, determined by a set of communication rules or norms. Some rules are implicit; persons may not be able to verbalize them or indicate where they acquired them. Other rules are quite explicit and the individual might be able to indicate verbally what the rule is and where he acquired his knowledge of the rule. For example, two persons might both say "please" when asking someone to pass them something. One person might indicate that he said...

show abstract

Section: Nonverbal a Ffiliative Expressiveness And Uncertaintysupporting

confidence: 56%

“…Existing evidence relevant to the relationship posited by the theorem will be cited. The relationship suggested by Theorem 1 has been verified in at least two factor analytic studies (Mehrabian, 1971a;Mehrabian & Ksionzky, 1971).…”

Section: Theoremsmentioning

confidence: 71%

Some Explorations in Initial Interaction and Beyond: Toward a Developmental Theory of Interpersonal Communication

Berger¹,

Calabrese²

1975

Human Comm Res

2,196

1,667

View full text Add to dashboard Cite

show abstract

“…Aside from Mehrabian's (1971) and Mehrabian and Ksionzky's (1971) findings, there are grounds for expecting a positive association between nonverbal affiliative expressiveness and amount of verbal communication. Speakers regularly employ nonverbal affiliative cues, such as head nods and arm gestures, to compliment and emphasize verbal messages.…”

Section: Nonverbal Aff Iliative Expressivenessmentioning

confidence: 77%

“…If nonverbal affiliative expressiveness and amount of verbal communication are positively related, the earlier proposed alteration of the verbal communication-uncertainty relationship suggests changes in Axiom 2. Aside from Mehrabian's (1971) and Mehrabian and Ksionzky's (1971) findings, there are grounds for expecting a positive association between nonverbal affiliative expressiveness and amount of verbal communication. Speakers regularly employ nonverbal affiliative cues, such as head nods and arm gestures, to compliment and emphasize verbal messages.…”

Section: Nonverbal Aff Iliative Expressivenessmentioning

confidence: 92%

See 1 more Smart Citation

Predicted Outcome Value During Initial Interactions A Reformulation of Uncertainty Reduction Theory

1986

View full text Add to dashboard Cite

This article presents an expansion and reformulation of uncertainty reduction theory. Past research indicates that support for the basic axioms of the uncertainty perspective is weak, especially with regard to initial interaction processes. It is suggested that uncertainty reduction is not the primary concern af individuals during this entry phase, as previously posited. Rather, uncertainty reduction is cast as subordinate to the more central concern of increasingpasitiue relational outcomes. During initial interactions, uncertainty reduction is expected to enhance individuals' perceived ability to forecast future relational outcomes. Important initial interaction behaviors and decisions are presumed tofollow from the values theseforecasted outcomes take. Several major revisions of uncertainty axioms and theorems are generated.

show abstract

Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments

Sommer

Macdonald

Bulsara

et al. 2012

Aust. J. Prim. Health

View full text Add to dashboard Cite

Due to the chronic shortages of GPs in Australian rural and remote regions, considerable numbers of international medical graduates (IMG) have been recruited. IMG experience many difficulties when relocating to Australia with one of the most significant being effective GP-patient communication. Given that this is essential for effective consultation it can have a substantial impact on health care. A purposive sample of seven practising GPs (five IMG, two Australian-trained doctors (ATD)) was interviewed using a semistructured face-to-face interviewing technique. GPs from Nigeria, Egypt, United Kingdom, India, Singapore and Australia participated. Interviews were transcribed and then coded. The authors used qualitative thematic analysis of interview transcripts to identify common themes. IMG-patient communication barriers were considered significant in the Wheatbelt region as identified by both IMG and ATD. ATD indicated they were aware of IMG-patient communication issues resulting in subsequent consults with patients to explain results and diagnoses. Significantly, a lack of communication between ATD and IMG also emerged, creating a further barrier to effective communication. Analysis of the data generated several important findings that rural GP networks should consider when integrating new IMG into the community. Addressing the challenges related to cross-cultural differences should be a priority, in order to enable effective communication. More open communication between ATD and IMG about GP-patient communication barriers and education programs around GP-patient communication would help both GP and patient satisfaction.

show abstract

Factors of Interpersonal Behavior and Judgment in Social Groups

Cited by 7 publications

References 9 publications

Some Explorations in Initial Interaction and Beyond: Toward a Developmental Theory of Interpersonal Communication

Some Explorations in Initial Interaction and Beyond: Toward a Developmental Theory of Interpersonal Communication

Predicted Outcome Value During Initial Interactions A Reformulation of Uncertainty Reduction Theory

Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments

Contact Info

Product

Resources

About