Fads and Facts of E-Government: A Review of Impacts of E-government (2003–2009)

Andersen, Kim Normann; Henriksen, Helle Zinner; Medaglia, Rony; Danziger, James Ν.; Sannarnes, Møyfrid Kårstad; Enemærke, Mette

doi:10.1080/01900692.2010.517724

Cited by 108 publications

(83 citation statements)

References 61 publications

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“…This complexity has, however, been at the margins of researchers' interests; they have instead favored an approach based on the consideration of ICT as a tool for public sector reforms to drive a predetermined process of change. This is well discussed in recent literature reviews in the field (Andersen et al, 2010;Danziger & Andersen, 2002;Heeks & Bailur, 2007;Yildiz, 2007). In other words, the vision which "considers IT merely one more resource, albeit a powerful and protean one, in the arsenal of politics-as-usual" (Danziger & Andersen, 2002) is still dominant in e-government research; and that the main focus of research in the field is still concerned with the managerial and economic aspects of adopting and deploying ICT in the public sector.…”

Section: Discussionmentioning

confidence: 99%

“…By focusing on these goals, research in public sector ICT enabled reforms has often marginalized to discuss the broader impacts ICT can have on public sector organizations and the services they deliver (Barca & Cordella, 2006;Cordella, 2007;Dawes, 2009;Fountain, 2001b). The limited focus on the effects of ICT on public sector reform is summarized by Danziger and Andersen (2002) and Andersen et al (2010). On the basis of a substantial analysis of the leading publications in the information systems and public administration fields, they concluded that in the literature the most commonly identified impacts of IT on public administration are discussed in terms of efficiency and productivity of government performance.…”

Section: Background and Aims Of The Papermentioning

confidence: 99%

“…Research in the field has so far prioritized the concept of ICT as a shortcut to increase public sector efficiency and improve internal administration and management capabilities (Andersen, 1999;Andersen, Henriksen, et al, 2010;Chadwick & May, 2003;Dunleavy, Margetts, Bastow, & Tinkler, 2006b). Since the late 1990s, ICT adoptions in the public sector leverage by following private sector experiences.…”

Section: Background and Aims Of The Papermentioning

confidence: 99%

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A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Cordella

Bonina

2012

Government Information Quarterly

363

243

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The purpose of this paper is to offer a critical discussion of information system adoption in the public sector (often referred to as e-government) and to contribute to the debate by offering a public value perspective. The paper points to the public value paradigm as an alternative approach to studying ICT-enabled public sector reforms. This paradigm, we argue, proposes an alternative way of framing the nature of the problems faced when ICT enabled public sector reforms are initiated and studied. The public value perspective proposes a new and richer context in which to study and research these phenomena. It also calls for the redefinition of the ways we assess e-government in the context of public sector reforms. It is therefore seen as vital to evaluate the socio-political impact of ICT adoption in the public sector.

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Section: Discussionmentioning

confidence: 99%

Section: Background and Aims Of The Papermentioning

confidence: 99%

Section: Background and Aims Of The Papermentioning

confidence: 99%

See 1 more Smart Citation

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Cordella

Bonina

2012

Government Information Quarterly

363

243

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“…First, common EA success factors are readily available; however, empirical studies with advanced research models that explain the real problems and difficulties of EA implementation are scarce. Second, most EA studies are limited by the application of non-systematic research methodologies, as noted by Zheng and Zheng [4] among others [37][38][39][40][41]. For instance, Snead and Wright [40] stated that the major problem of EA research is a lack of, or weak, methodology.…”

Section: Literature Review Of Ea Success Factorsmentioning

confidence: 99%

Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change

Nam

Oh²,

Kim

et al. 2016

Sustainability

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Enterprise architecture (EA) is one of the most important tools for implementing e-government effectively and delivering high-quality information technology services to citizens. To develop a robust EA research model with key success factors, we apply the theory of organizational change proposed by Burke and Litwin, using the concepts of transformational and transactional change. The analysis is conducted by using South Korea's EA project launched in 2003. This study classifies EA implementation in the South Korean public sector into three stages and explains the characteristics of each stage from the organizational change perspective. We raise the issue of EA application level compounded by the problem of diverse EA definitions and discuss the difficulties of EA implementation based on the framework of organizational change. In addition, 20 EA experts are surveyed to confirm the findings of this study. Finally, we propose a new research model for future empirical study based on the presented findings. We believe that this study, as an in-depth review of EA implementation from an organizational change perspective, will benefit EA experts from a practical point of view, as well as academics from a research perspective.

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“…Οι Andersen et al (2010) κατέγραψαν 55 εμπειρικές έρευνες της περιόδου [2003][2004][2005][2006][2007][2008][2009] σχετικά με τις επιδόσεις των Τ.Π.Ε. στον δημόσιο τομέα και κατέληξαν στο συμπέρασμα ότι, συνολικά, οι καταγεγραμμένες επιρροές της ηλεκτρονικής διακυβέρνησης είναι γενικά θετικές και ότι προκύπτουν οφέλη τόσο για τις κυβερνήσεις όσο και για τους χρήστες, δηλαδή πολίτες και επιχειρήσεις.…”

unclassified

Η Ηλεκτρονική Διακυβέρνηση Στη Διοίκηση Της Εκπαίδευσης: Ένα Μοντέλο Για Την Αξιολόγηση Των Ιστότοπων Των Διευθύνσεων Εκπαίδευσης Της Χώρας Ως Προς Τα Γενικά Τους Χαρακτηριστικά Και Τις Ηλεκτρονικές Τους Υπηρεσίες

Καζάκου¹,

Κουτρομάνος²

2017

ELRIE

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ΠερίληψηΗ παρούσα εργασία αφορά στην εφαρμογή της ηλεκτρονικής διακυβέρνησης στη διοίκηση της εκπαίδευσης. Σκοπός της είναι η περιγραφή και τεκμηρίωση της διαδικασίας σχεδιασμού ενός μοντέλου αξιολόγησης των ιστότοπων των Διευθύνσεων Πρωτοβάθμιας και Δευτεροβάθμιας Εκπαίδευσης της χώρας. Αυτό επιτυγχάνεται μέσω της ανασκόπησης της βιβλιογραφίας σχετικά με έρευνες που αξιολογούν την ηλεκτρονική διακυβέρνηση και που αξιοποιούν μοντέλα και θεωρίες αξιολόγησης ιστοσελίδων δημοσίων υπηρεσιών. Οι έρευνες δείχνουν ότι δεν υπάρχει μια ενιαία μεθοδολογία που να επιτρέπει συγκρίσιμες αξιολογήσεις, ούτε μια ενιαία λίστα δεικτών-μεταβλητών για την αξιολόγηση αυτών των ιστότοπων. Ως εκ τούτου διαμορφώθηκε ένα μοντέλο αξιολόγησης των ιστότοπων των Διευθύνσεων Εκπαίδευσης που εξετάζει δύο βασικά θέματα: την «Αξιολόγηση ιστοσελίδων» και την «Ηλεκτρονική διακυβέρνηση», με επιμέρους ζητήματα τα «Γενικά χαρακτηριστικά ευχρηστίας», το «Η-περιεχόμενο», τις «Η-υπηρεσίες» και την «Η-συμμετοχή». Το προτεινόμενο μοντέλο μπορεί να αποτελέσει το πρώτο βήμα για την διαμόρφωση ενός εξειδικευμένου καταλόγου οδηγιών για τη σχεδίαση, ανάπτυξη και διαχείριση των ιστότοπων κάθε υπηρεσίας του Υπουργείου Παιδείας, Έρευνας και Θρησκευμάτων. Λέξεις-κλειδιά:Ηλεκτρονική διακυβέρνηση, διοίκηση εκπαίδευσης, ιστότοποι, αξιολόγηση. AbstractThis paper refers to the implementation of e-government in the administration of education. The aim is to describe and document the planning process of an evaluation model for the Directorates of Primary and Secondary Education of the country. This is achieved through the literature review on studies that evaluate egovernment and use models and theories of websites evaluation. Findings from previous studies show that there is not a methodology that allows comparable ratings, nor a single list of indicators-variables for the assessment of these websites. Therefore, a model for evaluating websites of the Educational Directorates was formed. It considers two main issues: "Website Evaluation" and "E-government". Other individual issues are: "General characteristics of usability", "E-content", "E-services" and "E-participation". The proposed model can be a first step for the formation of a checklist of instructions for the design, development and management of websites at each service of the Greek Ministry of Education, Research and Religious Affairs.

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Fads and Facts of E-Government: A Review of Impacts of E-government (2003–2009)

Cited by 108 publications

References 61 publications

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change

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