“…siblings, extended family members, friends, teachers) from completing the FAFSA (Asher, 2007;Bettinger et al, 2009;Castleman & Page, 2016;Dynarski & Scott-Clayton, 2008;Kantrowitz, 2011;McKinney & Novak, 2015). Related to the complexity of the federal financial aid process, Burd et al (2018) analyzed over 11,00 financial aid award letters and found these letters often contained complex jargon, lacked definitions of key terminology, and failed to differentiate between different types of financial aid.…”