Failures of Total Quality Management: Products of Leadership and Organizational Culture

Allen, George Howard

doi:10.1080/1066892940180406

Cited by 5 publications

(3 citation statements)

References 3 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Despite some research that shows positive results (e.g. Mann and Kehoe, 1994; Ollila, 1995; Buttle, 1997; Radovilsky et al , 1996; Kekäle et al , 1999; Hendricks and Singhal, 1996; Gunasekaran, 1999; Hansson and Eriksson, 2002; Tobin, 1990), there is simultaneously growing evidence suggesting that TQM has had major problems (Plowman, 1990; Kearney, 1992; Cruise O'Brien and Voss, 1992; Wilkinson et al , 1992a,b; Van Allen, 1994; Mann and Kehoe, 1995; van Donk and Sanders, 1993; Kekäle and Kekäle, 1995; Erickson, 1992; Fuchsberg, 1993; Kendrick, 1993; Hubiak and O'Donnell, 1996; Powell, 1995; Krumwiede et al , 1998).…”

Section: Discussionmentioning

confidence: 99%

A survey of total quality management in Iran

Rad

2005

Leadership in Health Services

View full text Add to dashboard Cite

Purpose-The objective of this research is to investigate the success of TQM and barriers to its successful implementation in health care services organizations in Isfahan province, Iran, 2004. Design/methodology/approach-This descriptive and cross-sectional research was done via two questionnaires (TQM success and its barriers). The statistical population of this research consists of all managers of health care services organizations who implemented TQM in their organizations (90 managers). Findings-TQM success in Isfahan health care organizations was high. In correlation analyses between the success of TQM and its principles, success, process management and focus on employees had a positive and the greatest effect and focus on material resources and on suppliers had a lower effect. In correlation analysis between the barriers to TQM and the problem dimensions, human resource, strategic and structural problems were the most important obstacles and barriers to TQM successful implementation respectively. Research limitations/implications-Although conducted in Iran, it is anticipated that the findings may well have relevance on a broader scale. Originality/value-By replicating this study in different countries and contexts the results could be very fruitful for developing a model of TQM that can be implemented easily, effectively, efficiently and successfully in a cross-cultural context.

show abstract

Section: Discussionmentioning

confidence: 99%

A survey of total quality management in Iran

Rad

2005

Leadership in Health Services

View full text Add to dashboard Cite

show abstract

“…In a permissive morally debauched world where people take liberty to flaw core-values in the regime of leadership with smeared conscience, would portends a labyrinth of quagmire and disheartening scenarios thus exasperating the daunting challenges of sustaining egalitarian and corrupt-free society (Allen, 2006;Hoyt, Price, & Poatsy, 2013). A base line assessment of leadership practice in Nigeria as it squarely bears on university's governance reveals that morality has scaled to abysmal low.…”

mentioning

confidence: 99%

Moral Leadership, Shared Values, Employee Engagement, and Staff Job Performance in the University Value Chain

Godbless¹

2021

International Journal of Organizational Leadership

View full text Add to dashboard Cite

“…International studies: Davis (1994) surveyed the United States teachers' opinions on the use of quality at schools, using the descriptive method. A survey questionnaire was distributed to 38 teachers in the State of Illinois.…”

Section: Arabic Studiesmentioning

confidence: 99%

UAE School Teachers UAE School Teachers’ Educational Thought and Its Relation to Educational Performance Quality

2023

pegegog

View full text Add to dashboard Cite

The study employs the correlative description method to develop two questionnaires: one on educational thought and another on educational quality. The sample of the study consisted of 450 teachers chosen through the relative stratified random sampling. It has been found that the teachers' practise of educational thought in UAE schools is considerable and without any statistically significant differences attributed to the sex variable. It has also been shown that the practise of educational performance quality is considerable and without any statistically significant differences attributed to the sex variable, too. In addition, there is correlation between the teachers' educational thought and the quality of their educational performance.

show abstract

Failures of Total Quality Management: Products of Leadership and Organizational Culture

Cited by 5 publications

References 3 publications

A survey of total quality management in Iran

A survey of total quality management in Iran

Moral Leadership, Shared Values, Employee Engagement, and Staff Job Performance in the University Value Chain

UAE School Teachers UAE School Teachers’ Educational Thought and Its Relation to Educational Performance Quality

Contact Info

Product

Resources

About