Kundennutzen Durch Digitale Transformation 2018
DOI: 10.1007/978-3-662-55707-5_4
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Fallstudie Amag Leasing AG: «Videobasierte Identifikation als Wegbereiter für das Online-Leasing»

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(2 citation statements)
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“…In their theses, Becker and Völsgen also address that all-around carefree packages are gaining importance, which is why actual vehicle ownership is also becoming increasingly unimportant. Ceranic et al and Dudenhöffer and Paul also confirm this in their studies (Ceranic et al, 2018;Dudenhöfer & Paul, 2022). The declining desire for vehicle ownership is at odds with the advantages mentioned above of purchasing a vehicle through a car dealer, which reduces them and makes the role of the dealer less important (Binckebanck, 2011).…”
Section: Theoretical Backgroundmentioning
confidence: 56%
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“…In their theses, Becker and Völsgen also address that all-around carefree packages are gaining importance, which is why actual vehicle ownership is also becoming increasingly unimportant. Ceranic et al and Dudenhöffer and Paul also confirm this in their studies (Ceranic et al, 2018;Dudenhöfer & Paul, 2022). The declining desire for vehicle ownership is at odds with the advantages mentioned above of purchasing a vehicle through a car dealer, which reduces them and makes the role of the dealer less important (Binckebanck, 2011).…”
Section: Theoretical Backgroundmentioning
confidence: 56%
“…In parallel, the pandemic has once again highlighted the utility of the car as an individual means of transport (Dudenhöfer & Paul, 2022). This contrasts with Reindl's 2016 findings that the vehicle will increasingly become part of multimodal mobility, or intermodal mobility, according to Ceranic et al, as a result of which customers will tend to become mobility customers, and the automobile will become part of this mobility mix (Ceranic et al, 2018;Reindl, 2017).…”
Section: Theoretical Backgroundmentioning
confidence: 88%