Family Management and Firm Performance in Family SMEs: The Mediating Roles of Management Control Systems and Technological Innovation

Ruiz‐Palomo, Daniel; Diéguez‐Soto, Julio; Duréndez, Antonio; Santos, José António C.

doi:10.3390/su11143805

Cited by 31 publications

(20 citation statements)

References 139 publications

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“…On the other hand, the results reveal that process innovations exert a positive and significant impact on sustainable economic performance. This finding is also in line with prior research [53,111] arguing that process innovations are crucial for the improvement of firms' internal efficiency, flexibility, and quality, leading to important savings in production costs and, thus, to increases in firms' operating results and long-term performance.…”

Section: Discussionsupporting

confidence: 90%

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Examining the Impact of Innovation Forms on Sustainable Economic Performance: The Influence of Family Management

2019

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The aim of this research is to explore the effect that innovation, as a potential source of sustained competitive advantage and firm growth, has on the achievement of sustainable economic performance. In particular, this paper empirically examines the influence of four innovation forms (intramural R&D, extramural R&D, product innovation, and process innovation) on firms’ sustainable economic performance, considering the moderating effect of family involvement in management. To test the hypotheses, random-effects regression analyses are applied to a longitudinal sample of 598 Spanish private manufacturing firms throughout the 2006–2015 period. The results show a negative effect of intramural and extramural R&D on sustainable economic performance and a positive effect of process innovation on sustainable economic performance. Moreover, a reinforced relationship between process innovation and sustainable economic performance is also revealed when family involvement in management acts as a moderator. The findings make several contributions to research and practice.

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Section: Discussionsupporting

confidence: 90%

“…[28,51]. In this respect, prior studies have revealed a clearer direct positive effect of innovation outputs on performance indicators than that displayed in the case of innovation inputs [32,52,53].…”

Section: Innovation Inputsmentioning

confidence: 83%

Examining the Impact of Innovation Forms on Sustainable Economic Performance: The Influence of Family Management

2019

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“…Performance was evaluated with a scale of three items based on previous research [4,78,79]. The scale created has been used to measure the financial and non-financial performance of companies, in aspects such as profitability, sales growth, and customer satisfaction, in comparison with the performance of their competitors.…”

Section: Performancementioning

confidence: 99%

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

et al. 2021

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Although in recent decades corporate social responsibility (CSR) has been subjected to numerous studies in management and marketing literature about its impact on business results, the mechanism by which it affects performance has not been established. There is a lack of consensus when it comes to explaining how CSR actions are related to firm performance. Our research helps to understand this relationship through mediating effects such as CSR-oriented human resource management and customer satisfaction because employees and customers are critical stakeholders of companies and contribute directly to the determination of the corporate results. Through a study on a sample of small and medium-sized Spanish food and beverage manufacturing companies, and by using partial least squares structural equation modelling (PLS-SEM), we found that CSR does indeed impact business performance when CSR actions are mainly oriented towards more efficient management of human resources and customer satisfaction. In this way, the results lead us to conclude that depending on the stakeholder to which these actions are oriented, a specific orientation of the company’s CSR policy can be more efficient in corporate performance.

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“…MSMEs are reactive, flexible and risky organizations, but they are more innovative than bigger companies (Ruiz-Palomo et al, 2019). Innovation is always correlated with decisionmaking out of unexpected opportunities, exceptions, new relations and uncertainty of result, and it is at high risk of failure (Davila et al, 2009).…”

Section: Innovation-performance Relationshipmentioning

confidence: 99%

Business strategy – MSMEs' performance relationship: innovation and accounting information system as mediators

Latifah

Setiawan

Aryani

et al. 2020

JSBED

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PurposeThis study provides empirical evidences on the relationship between business strategy and micro, small and medium enterprises (MSMEs) performance. Additionally, the study aims to explore the role of innovation and accounting information systems (AISs) in the strategy performance linkage among MSMEs in Indonesia.Design/methodology/approachA questionnaire-based survey was conducted, which produced 102 valid responses. Surveys were distributed to MSME owners throughout Solo, Yogyakarta and Semarang, Indonesia. Data were analyzed by using structural equation model with partial least squares.FindingsThe result shows that business strategy has indirect impacts on MSMEs' performance. Both innovation and AIS positively mediate the relationship between business strategy and MSMEs’ performance.Research limitations/implicationsThe performance variable was measured based on the owners' perception. This makes the results not to be reflective of the real performance situation.Practical implicationsAlignment between strategy and innovation plays a vital role in improving the performance of MSMEs. The differentiation strategy that focuses on product uniqueness and quality requires innovation to add value to the product and the customer. The innovation process is at high risk of failure, so MSMEs owners need accurate calculations in decision making. AISs are part of management control to reduce risk by identifying standards and directing organizational goals.Originality/valueThis study considers the contingency factors in the relationship between strategy and performance by providing innovation variables and AIS.

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Family Management and Firm Performance in Family SMEs: The Mediating Roles of Management Control Systems and Technological Innovation

Cited by 31 publications

References 139 publications

Examining the Impact of Innovation Forms on Sustainable Economic Performance: The Influence of Family Management

Examining the Impact of Innovation Forms on Sustainable Economic Performance: The Influence of Family Management

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

Business strategy – MSMEs' performance relationship: innovation and accounting information system as mediators

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